Senior Solutions Engineer
- Location
- United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
About Liberate
Liberate is the System of Action for Insurance. We build insurance-native AI agents that resolve customer requests end to end across sales, service and claims for P&C carriers, agencies, MGAs and TPAs. Our voice-first agent, Nicole, answers customers instantly, completes the work inside the core systems insurers already run, and brings in a person with full context when a conversation needs one. Today Liberate supports insurance operations representing over $100B in premium volume.
We have raised $72M to date, including a $50M Series B led by Battery Ventures in October 2025, with participation from Redpoint Ventures, Eclipse, Canapi Ventures and Commerce Ventures. Marcus Ryu, former CEO of Guidewire, sits on our board.
The role
As a Senior Solutions Engineer, you are a sales-oriented technical consultant on our go-to-market team. You own the technical side of the pre-sale process, from first discovery with a prospect through signature, and you work closely with our Account Executives and Deployment team so that what we sell is what we deliver.
Your buyers range from heads of claims and customer service to CIOs and security teams. You will be as comfortable running a live demo for an operations leader as you are walking an IT team through an integration.
What you'll do
Discovery and solution fit
- Run technical and security discovery with insurers, agencies and their IT teams.
- Build and deliver tailored demos that show how Nicole fits into a customer's workflows.
- Help define the fit and scope of each solution with the customer.
Solution design and scoping
- Lead functional and technical workshops with customer stakeholders.
- Own the solution design and statement of work from first draft through approval and signature.
- Keep scope current as a deal evolves and flag changes that affect delivery.
Customer technical requests
- Own responses to RFPs and to procurement and security questionnaires.
- Produce integration and architecture documentation with support from our DevOps team.
Handoff and expansion
- Hand each signed deal to the Deployment team with the full context they need to build.
- Scope new use cases and later phases with the account owner as customers grow with us.
What you'll bring
Must have
- 6 to 8+ years in solutions engineering or solutions consulting.
- Experience with CCaaS, UCaaS or voice AI platforms.
- Hands-on experience with LLMs.
- Executive presence and a consultative approach to discovery with business and IT stakeholders.
- The ability to build and run demos yourself.
- Working knowledge of APIs and integration patterns.
- High ownership, urgency and comfort with the pace of a growing startup.
Nice to have
- Experience with insurance core systems such as Guidewire, Duck Creek or agency management systems.
- Knowledge of P&C workflows across claims, sales and service.
Compensation: $165,000 - 175,000 Base + Variable + Equity
From Liberate's careers page (Greenhouse), checked 29 Oct 2026.
How to apply
- Select Apply on job-boards.greenhouse.io. It opens Liberate's own application form in a new tab, run on Greenhouse.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Liberate will reply to you directly. No real employer asks you for money to apply.
Posted 22 Oct 2026 · checked 29 Oct 2026 · Report this job