Dallas Workforce Systems Officer

Company Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description The Dallas Workforce System Officer (DWSO) provides executive-level local leadership, strategic direction, and overall accountability for Equus’ Workforce Solutions Greater Dallas operations. Reporting directly to the Vice President of Operations, the DWSO is the senior local system leader, the ultimate local owner for Dallas execution, and the primary local contact for the Workforce Solutions Greater Dallas President/CEO and other Board executives. The DWSO leads overall system strategy and execution, including employer-facing and sector-based strategies; fiscal and workforce capacity; customer experience; performance; quality; continuous improvement; deployment of enterprise resources; and integration of employer demand with job seeker preparation and program delivery. Direct reports to the DWSO include the Project Director, Manager of Customer Experience and Innovation, Finance Director, Continuous Improvement Manager, Employer Solutions Director, HR Manager, Performance Director, and Quality Assurance Manager. The Project Director has focused accountability for integrated program and service delivery across the nine workforce centers and contracted programs, including direct supervision of the Program Director – WIOA/RESEA, Program Director – CHOICES, and nine Center Managers. The DWSO establishes clear decision rights, leads the weekly Dallas Operating Review, coordinates deployment of local functional and enterprise resources, and escalates material contractual, fiscal, staffing, performance, quality, customer, compliance, technology, and reputational risks to the Vice President of Operations and applicable enterprise leaders. Key Areas of Responsibility Board Engagement and Strategic Alignment

• Maintain direct and consistent engagement between Equus corporate leadership and the Dallas project to ensure timely access to organizational expertise, resources, and executive support. • Identify opportunities to leverage corporate partnerships, national best practices, and innovative service delivery models to strengthen local workforce outcomes. • Direct and support the Project Director in translating system strategy, Board priorities, employer demand, and performance expectations into integrated program and center delivery across the nine-center network. • Establish performance expectations for the Project Director and direct-report functional leaders and maintain local system accountability for contractual performance, customer and employer outcomes, fiscal stewardship, compliance, and risk management. • Facilitate executive-level problem-solving and coordinated responses to emerging workforce, employer, community, and operational challenges. • Promote continuous improvement and long-term workforce system effectiveness through collaborative leadership and strategic investment of organizational resources. Expanded Key Performance Expectations The DWSO will be evaluated on the following areas:

Additional Information All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact recruitassist@apmnet.us.