Partner Manager

• Founded: 2017

• Headquarters: San Francisco, CA

• Funding: $177M Series C

• Employees: 200+

• Trusted by tens of thousands of providers and hundreds of health-tech developers — forging the infrastructure layer that modern healthcare needs

• Own key partner relationships – Serve as the day-to-day point of contact for a portfolio of channel, reseller, and strategic partners. Set joint goals, track milestones, and keep both sides accountable.

• Find, pitch, and sign new partners – Source and close partners that serve large numbers of practices, including marketing agencies, IT and MSP firms, and industry consultants. Own a target tied to partners signed and partner-sourced pipeline.

• Build and run partner enablement – Design and execute onboarding and enablement plans that get partners selling and supporting NexHealth effectively, partnering with RevOps on the processes behind them.

• Drive partner projects end to end – Coordinate product, engineering, support, and leadership teams to deliver on partner commitments. Manage timelines, dependencies, and escalations so projects don’t stall.

• Surface risks early – Keep a close eye on partner health and project progress, and raise risks and blockers before they turn into surprises.

• Activate and engage partners – Partner with Marketing to drive activation and ongoing engagement, so new partners ramp faster, stay longer, and produce more.

• Measure what matters – Track partner performance and pipeline contribution, and use what you learn to focus time and resources where they have the most impact.

• Build the playbook – Document what works and improve partner processes and tooling so the program becomes more repeatable as it scales.

• Strong experience in partnerships, channel management, business development, or account management, including work in healthcare or healthcare-adjacent technology.

• A track record of signing new partners and hitting targets through partner channels.

• Strong project management skills, with experience leading cross-functional initiatives that involve both internal teams and external partners and seeing them through to completion.

• The ability to manage a broad partner portfolio while going deep with your most strategic relationships, and sound judgment about where your time creates the most impact.

• Clear, adaptable communication. You can align partner executives, internal leaders, and technical teams, and you surface misalignment early so decisions stick.

• An ownership mindset. You follow through without reminders and stay candid with partners and colleagues in good moments and hard ones.

• A builder’s approach. You’ve created or improved repeatable partner processes, and when a partnership underperforms, you dig into the root cause rather than the symptoms.

• Genuine focus on the customer. You look for ways partnerships create real value for practices and their patients, not just pipeline.

• Direct experience in healthcare SaaS, especially in dental, medical, or other practice-based markets.

• Experience building or scaling a partner program in its early stages.

• Familiarity with partner relationship management or CRM tools.

• Full Medical, Dental, and Vision (up to 100% covered)

• 401K and commuter benefits

• Flexible PTO

• High-impact work that directly improves the healthcare experience for millions

• Solve the customer’s problems, not yours

• Solve the customer’s problems, not yours

• Do the things others are not willing to do

• Do the things others are not willing to do

• Take ownership

• Take ownership

• Say what’s on your mind, with positive intent

• Say what’s on your mind, with positive intent

• Default trust

• Default trust

• Think in first principles

• Think in first principles