CS Associate- Sales Support
- Location
- Dallas, TX; Springdale, AR
- Work mode
- On-site
- Employment type
- Full-time
About the job
Department: Operations Job Description: JOB SUMMARY : We are hiring a Customer Account Management Coordinator to support both our sales and customer service teams to build customer relationships with new and existing ac counts . You'll be respons ible for assigning details to shipments waiting to be assigned to drivers, as well as tr acking, tracing and resolving any issues with freight delivery .
JOB DESCRIPTION:
Key Responsibilities:
- Communicating internally and externally with customers
- Booking loads and entering orders from customers
- Assigning details to shipments so they can be assigned to drivers
- Scheduling pick-up and delivery appointments for outbound shipments
- Tracking and tracing shipments, monitoring freight in transit, fielding customer location requests for appointments, and assisting internal customers with resolving scheduling conflicts with loads
- Heavy data entry and reporting & compiling spreadsheet reports and heavy data input
- Receiving and cross-referencing driver bills of lading for accurate documentation and payroll
- Researching proofs of delivery
QUALIFICATIONS:
Minimum Qualifications:
- 1 year of customer service experience
- Possess excellent oral, written and interpersonal communication skills Meet and exceed customer needs and expectations by providing impeccable service
- Excellent computer skills and proficiency in Microsoft Excel (will be tested)
- Extremely organized proficient and accurate data entry skills
Preferred Qualifications:
- Associates degree preferred
- Transportation or supply chain industry background
- Some familiarity with AS/400 operating system
- Ability to communicate effectively
- Ability to multi-task, prioritize, quickly process informatio n for a deadline-driven environment
- High degree of initiative and independent execution
- Ability to handle high volumes of inbound and outbound email and calls
- Passion for working with people
- Ability to thrive in a deadline-driven environment and be able to multi-task and juggle priorities
Medical, Vision, Dental, Supplemental, and Life Insurances available + 401(k) retirement plan and quarterly match.
Workshift:
Education:
In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.
From Paragon Leasing L.P.'s careers page (Workday), checked 30 Oct 2026.
How to apply
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- Paragon Leasing L.P. will reply to you directly. No real employer asks you for money to apply.
Posted 28 Oct 2026 · checked 30 Oct 2026 · Report this job