Service Admin
- Location
- Howdy Honda, Austin, TX 78741
- Work mode
- On-site
- Employment type
- Full-time
About the job
Dealership: L0353 Howdy Honda
HOWDY HONDA
Position Title: Service Administrator
Department: Service
Reports To: Service Manager
Pay: This is an hourly position and based on experience level
Location : On-site in Austin, Tx.
What You will do:
- The Service Administrator provides administrative and operational support to the Service Department by serving as a central point of communication between customers, Service Advisors, management, and other dealership departments.
- This role helps improve department efficiency by managing customer communications, scheduling appointments, answering incoming calls, and completing administrative functions that allow Service Advisors to focus on serving customers.
- Support the Service Department by ensuring customers receive prompt, professional service, appointments are scheduled efficiently, incoming calls are answered in a timely manner , and Service Advisors are free to focus on customer interactions and repair recommendations.
What a typical day can look like:
- Answer incoming service department calls, including advisor overflow calls.
- Schedule and confirm service appointments.
- Assist customers with general service inquiries and direct calls appropriately.
- Provide administrative support to the Service Manager, Service Advisors, and technicians.
- Maintain accurate customer, vehicle, and repair order information.
- Prepare and maintain department records, reports, and documentation.
- Process invoices, purchase orders, and other administrative paperwork.
- Coordinate with Parts, Sales, Warranty, and Accounting departments as needed.
- Assist with customer concerns and escalate issues when appropriate .
- Maintain an organized and professional office environment.
- Perform other duties as assigned to support the Service Department.
What we Offer:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
From L0801 Hudson Ford's careers page (Workday), checked 31 Oct 2026.
How to apply
- Select Apply on lithia.wd504.myworkdayjobs.com. It opens L0801 Hudson Ford's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- L0801 Hudson Ford will reply to you directly. No real employer asks you for money to apply.
Posted 14 Oct 2026 · checked 31 Oct 2026 · Report this job