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L0801 Hudson Ford
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Service Advisor

Location
Orchard Park Honda, Orchard Park, NY 14127
Work mode
On-site
Employment type
Full-time

About the job

Dealership: L0762 Ray Laks Honda

Ray Laks Honda You could be our next service advisor! Schedule: Open availability required, including Saturdays If you enjoy helping customers, this is your opportunity. You will also maximize earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships. You'll improve the customer experience working with a collaborative team and supportive leadership that values service excellence, teamwork, and professional growth. You will report to the service manager. This is an on-site position in Orchard Park, NY. What You'll Do

• Promote communication between customers and technicians

  • Promote communication between customers and technicians
  • Identify vehicle concerns and recommend appropriate services
  • Prepare accurate estimates for parts, labor, and repairs
  • Write and manage repair orders (ROs) from start to finish
  • Communicate additional service needs based on inspections
  • Verify and process warranty and service contract coverage
  • Keep customers informed on timelines, costs, and service updates
  • Previous Service Advisor experience
  • Automotive technician background is a plus
  • You will communicate with customers and co-workers
  • 1+ years of experience with vehicle systems and maintenance
  • Team-oriented mindset
  • Valid driver's license and clean driving record

Compensation Estimated Annual Compensation: $50,000 to $90,000 (Earnings based on performance, experience, and commission) Benefits

  • Medical, Dental, and Vision coverage
  • Paid Time Off & Holidays
  • 401(k) with company participation
  • Employee Stock Purchase Plan
  • Paid Life Insurance & Disability coverage
  • Ongoing training through Lithia Learning Center
  • Vehicle purchase discounts and wellness programs

Requirements: High school diploma (or equivalent), 18+ We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.

From L0801 Hudson Ford's careers page (Workday), checked 30 Oct 2026.

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