Patient Accounts Representative
- Location
- Jacksonville, Florida, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Patient Accounts Representative | H2 Health Location: 484 Riverside Ave, Jacksonville, FL 32202 At H2 Health , we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care. Your Role: As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.
- Review and process claims for accuracy and completeness before submission
- Making collections calls and processing payment within the EMR
- Monitor accounts receivable, follow up on unpaid claims, and resolve denials
- Communicate with patients regarding their accounts, balances, and insurance benefits
- Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
- Maintain patient account records with integrity, confidentiality, and attention to detail
Requirements
- High school diploma or equivalent; coursework in healthcare billing or finance preferred
- At least 1 year of experience in medical billing, collections, or patient accounts
- Strong understanding of insurance claims, EOBs, and reimbursement procedures
- Familiarity with EMR/EHR systems and office software
- Excellent communication, organization, and problem-solving skills
- Ability to handle sensitive financial and medical information with discretion
Join our dynamic team and make a meaningful impact in the healthcare field! Benefits Why H2 Health? We’re more than a workplace, we’re a community.
- Competitive hourly pay
- Full benefits: medical, dental, vision, and 401(k) with match
- PTO, paid holidays, and company-paid life insurance
- Growth opportunities in healthcare administration and operations
- Work-life balance with flexible scheduling options
- Supportive, clinician-led team culture
- Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
From H2 Health's careers page (Workable), checked 29 Oct 2026.
How to apply
- Select Apply on h2health.com. It opens H2 Health's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- H2 Health will reply to you directly. No real employer asks you for money to apply.
Posted 21 Oct 2026 · checked 29 Oct 2026 · Report this job