MCA Collections Specialist
- Location
- New York, New York, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
We are looking for an experienced MCA Collections Specialist to join our team. The ideal candidate has hands-on experience collecting on Merchant Cash Advances (MCAs) and understands how to work with merchants who have fallen behind or stopped making payments. This is a high-activity collections position requiring strong communication skills, persistence, and a solid understanding of MCA collections and UCC filings. Responsibilities
• Contact merchants by phone, SMS, and email regarding delinquent MCA payments.
- Contact merchants by phone, SMS, and email regarding delinquent MCA payments.
- Make high-volume cold calls to merchants who have stopped or fallen behind on payments.
- Work directly with merchants to understand their situation and negotiate payment arrangements to bring accounts current.
- Follow up consistently with merchants who make promises to pay.
- Understand and work with UCC filings and the collections process.
- Send appropriate UCC-related notices and communications in accordance with company procedures and applicable law.
- Locate and communicate with merchants who are difficult to reach.
- Negotiate settlements, repayment plans, and payment reinstatement arrangements within company guidelines.
- Maintain detailed records of merchant communications, payment commitments, and account activity.
- Work closely with management and legal/operations teams on escalated accounts.
- Identify merchants who can be successfully brought back onto regular payments and prioritize accounts accordingly.
- 1+ years of MCA collections experience preferred.
• To Apply: Please submit your resume and a brief description of your MCA collections experience , including the types of accounts you have handled and your experience getting merchants back onto payments. • Must have a strong understanding of Merchant Cash Advances, UCC filings, defaults, and payment collections. • Proven experience cold calling merchants and successfully getting delinquent accounts back on payment. • Strong negotiation and objection-handling skills. • Comfortable making a high volume of calls every day. • Experience communicating through phone, SMS, and email . • Persistent, confident, and professional when dealing with difficult merchants. • Ability to work independently and manage a large portfolio of accounts. • Strong organizational and follow-up skills. • Experience with a CRM, dialer, or collections management system is a plus. Benefits Competitive base salary + performance-based bonuses/commissions. Compensation will be based on experience and collections performance.
From High Rise Capital's careers page (Workable), checked 29 Oct 2026.
How to apply
- Select Apply on apply.workable.com. It opens High Rise Capital's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- High Rise Capital will reply to you directly. No real employer asks you for money to apply.
Posted 14 Sept 2026 · checked 29 Oct 2026 · Report this job