Customer Success Manager - Influencer Marketing
- Location
- New York, New York, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
The Role We’re looking for a motivated Customer Success Manager to join our growing Organic Partnerships team. This is a great opportunity for someone looking to build a career in influencer marketing and gain hands-on experience working directly with creators and social media campaigns. You’ll play a key role in supporting creator partnerships from onboarding through content delivery, owning day-to-day creator communication, coordinating content and deliverables, and helping the Organic Partnerships team keep campaigns organized and moving forward. This is a hands-on, creator-facing role for someone who understands marketing, loves social media and the creator world, and is organized, proactive, and excited to learn and grow. What You’ll Own Creator Communication & Campaign Support
• Own day-to-day communication with creators throughout active campaigns
- Own day-to-day communication with creators throughout active campaigns
- Support creators through onboarding to the Humanz platform and campaign processes
- Coordinate creator deliverables, timelines, content submissions, feedback, and approvals
- Support the content development process, helping ensure creator content meets campaign requirements and is delivered on time
- Assist with creator negotiations around rates, deliverables, and campaign requirements
- Maintain strong, positive relationships with creators and provide ongoing support throughout the campaign lifecycle
- Keep creator activity, deliverables, and campaign information organized and up to date
- Track campaign progress and results and assist with campaign reporting
- Support the Organic Partnerships team with ongoing campaign needs, creator-related tasks, and day-to-day operational support
- Work closely with internal team members to troubleshoot issues and keep campaigns moving forward
- Manage multiple creator relationships, priorities, and deadlines simultaneously
• Bachelor’s degree in Marketing, Communications, Business, or a related field – preferred • Strong understanding of marketing principles, digital marketing, and social media • Passion for influencer marketing, social media, and the creator economy • Strong familiarity with TikTok, Instagram, YouTube, and current social media trends • Excellent written and verbal communication skills • Highly organized with strong attention to detail • Comfortable managing multiple tasks and deadlines simultaneously • Proactive, resourceful, and eager to take ownership • Fast learner who is excited to build a career in influencer marketing Benefits Pay range and compensation package
• Base salary: $60,000- 75,000 USD per year. Equal Opportunity Statement Humanz is an equal opportunity employer.
From Humanz's careers page (Workable), checked 30 Oct 2026.
How to apply
- Select Apply on apply.workable.com. It opens Humanz's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Humanz will reply to you directly. No real employer asks you for money to apply.
Posted 15 Sept 2026 · checked 30 Oct 2026 · Report this job