Cage Shift Manager
- Location
- Norfolk, VA, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description Responsible for the operations of Cage and Credit during their assigned shift to include effective scheduling, completion of all necessary accountability/compliance duties, paperwork, and to ensure effective service and coordination.
- Constantly schedules, coaches, and evaluates Main Cage, Banks, and Booths for optimum performance & service.
- Constantly ensures proper and effective accountability of funds during the shift.
- Frequently completes required accountability and compliance paperwork for the shift.
- Frequently coordinates with shift managers/supervisors of other departments to ensure timely, courteous service.
- Constantly promotes outstanding guest service and resolves guest related issues.
- Constantly performs credit/check-cashing duties within the scope of his/her authorized levels.
- Occasionally assigned other duties by the Cage/Credit Manager.
Qualifications
- Must be able to speak, read, write, and understand English.
- High School diploma or GED required.
- Strong organizational, analytical skills and attention to detail required.
- Previous Cage, Credit, and Collection experience required.
- Previous Supervisor/Management skills preferred.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
- Extensive computer skills with Microsoft Office Suite required.
- PC and data entry experience required.
- Ability to comprehend simple written and verbal instructions.
- Basic mathematical skills such as addition, subtraction, multiplication, and division.
- Ability to carry, push, and pull items up to 50 pounds.
Additional Information All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
From Boyd Gaming's careers page (SmartRecruiters), checked 31 Oct 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Boyd Gaming's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Boyd Gaming will reply to you directly. No real employer asks you for money to apply.
Posted 15 Oct 2026 · checked 31 Oct 2026 · Report this job