Financial Services Representative, Assets (Requires FINRA Series 7)

Company Description Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere. More about our mission and what we offer .

Job Description We're looking for a highly motivated Assets Customer Service Specialist to join our team in Austin, Texas. This role is a unique opportunity to directly impact our mission by providing an outstanding experience for our customers, with a specific focus on asset-related inquiries and transactions .

Your Mission As an Assets Customer Service Specialist, you will be the primary point of contact for our customers. You are a skilled problem solver and customer advocate who can handle complex issues with ownership and empathy across phone, chat, and email. Your goal is to deliver exceptional customer experiences, adapt to changes, navigate complex situations, and uphold our commitment to financial empowerment for all. Key Responsibilities

Qualifications • Your verbal and written English skills are excellent. • Self-starter with the ability to work independently using knowledge resources. • Proactive, solution-oriented, and possess an ownership mindset. • You’re flexible and adaptable , open to working days, evenings and weekend shifts as well as public holidays. • You’r e cool under pressure taking charge in challenging situations and keeping your composure if things get tense. • You’re able to work in a fast-paced, ever-changing environment — you understand that change is needed to both grow and learn but also work more efficiently. • You’re a team-player and understand that having a great working culture is everyone’s responsibility. You treat everyone with respect and always give a helping hand, and you let our values guide you. Licensing and Experience

Additional Information If you’re ready to take on a challenging and rewarding role, apply now and become part of our global team at Wise! A Few Details About the Role:

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .