Software Asset Management Analyst

Job Description Who will you be working with? You will work within Wabtec's Corporate Solutions organization as part of the Software Asset Management (SAM) function. You will partner closely with business requestors, application owners, Strategic Sourcing, Procurement, Finance, Accounts Payable, IT service management, cybersecurity, audit and compliance teams, and regional IT stakeholders. You will also collaborate with software publishers, resellers, service providers, and the Flexera platform team to support the complete software asset lifecycle. This analyst role combines day-to-day operational ownership with process improvement. You will serve as a key point of contact for software requests, licensing, procurement, renewals, catalog administration, vendor portal activities, reporting, and issue resolution while helping mature SAM governance, controls, data quality, and automation. How will you make a difference? · Own the end-to-end Software Request process managed in ServiceNow, from intake and validation through approvals, fulfillment, status of communication, and closure. · Administer software licensing and entitlement activities in Flexera, partnering with the Flexera platform team to improve data quality, inventory coverage, integrations, reporting, and platform effectiveness. · Coordinate software purchasing activities in Coupa, including requisition creation, purchase order processing, receipt confirmation, and invoice issue resolution in partnership with Procurement, Finance, Accounts Payable, vendors, and requestors. · Lead operational execution of the SAM renewal process by maintaining the renewal calendar, confirming demand and ownership, validating license positions, coordinating quotes and approvals, and reducing the risk of service interruption or unplanned spend. · Maintain an accurate, usable software catalog and improve standardization by identifying duplicate, obsolete, unsupported, underused, or nonstrategic software products. · Reduce software sprawl and improve the organization's area of control through rationalization, reclamation, reuse, standardization, lifecycle governance, and stronger ownership of software assets. · Produce metrics and actionable insights that improve cost transparency, license compliance, request performance, renewal readiness, data quality, and process maturity. What do we want to know about you?You must have: · Bachelor's degree in information systems, business, finance, supply chain, technology, or a related discipline, or equivalent relevant experience. · Experience supporting Software Asset Management, IT Asset Management, software licensing, procurement, vendor management, or technology operations in an enterprise environment. · Working knowledge of the software asset lifecycle, including request, approval, procurement, entitlement, deployment, assignment, renewal, reclamation, retirement, and disposal processes. · Experience managing service requests or workflows in ServiceNow or a comparable enterprise service management platform. · Experience with software license management, entitlement records, inventory, usage, compliance positions, or optimization activities in Flexera or a comparable SAM platform. · Experience creating purchase requisitions and supporting purchase orders, receipts, and invoice resolution in Coupa or a comparable procurement platform. · Ability to interpret software quotes, order documentation, licensing terms, maintenance or subscription periods, quantities, SKUs, and renewal information. · Strong analytical and organizational skills, with the ability to reconcile information across requests, contracts, purchase records, invoices, entitlement data, discovery data, and vendor portals. · Ability to manage a high volume of requests and renewals, prioritize competing deadlines, follow through on open actions, and communicate risks early. · Strong written and verbal communication skills and the ability to work effectively with technical teams, business stakeholders, sourcing professionals, finance partners, and vendors. · Demonstrated attention to detail, data quality, documentation, and control execution. · Ability to identify root causes, improve workflows, create repeatable procedures, and measure operational outcomes. · Must be able and willing to travel as needed, typically less than 10%. We would love it if you had: · Experience with Flexera One, ServiceNow Software Asset Management, Coupa, or integrated SAM and procurement ecosystems. · Knowledge of publisher-specific licensing and administration practices for major enterprise software vendors and cloud subscription providers. · Experience administering publisher portals, assigning licenses, managing user access, and maintaining entitlement documentation. · Experience developing or reviewing Effective License Positions, compliance analyses, true-up support, or software optimization recommendations. · Experience with software normalization, recognition, inventory, application evidence, discovery sources, SaaS management, or license consumption rules. · Experience supporting mergers, acquisitions, divestitures, or large-scale software portfolio assessments. · Knowledge of ITIL, ISO/IEC 19770, audit, SOX, cybersecurity, data privacy, or technology control frameworks. · Professional certifications such as CSAM, CHAMP, ITIL, Flexera certification, ServiceNow certification, or relevant procurement credentials. · Experience building operational dashboards, KPIs, control evidence, standard operating procedures, and executive-ready reporting. · Experience with process automation, workflow design, continuous improvement, or Agile ways of working. What will your typical day look like? · Review the ServiceNow Software Request queue, validate request completeness, confirm business and technical ownership, route approvals, coordinate fulfillment, and keep requestors informed. · Maintain the software catalog in ServiceNow, including product descriptions, request options, approval paths,

Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.