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MHM Support Services
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Patient Safety Specialist

Location
Mercy Hospital Northwest Arkansas
Work mode
On-site
Employment type
Full-time

About the job

Find your calling at Mercy!

Under the direction of the Director of Quality, the Patient Safety Specialist will participate in the implementation, review and support of the facility patient safety program. The specialist will promote and foster a culture of safety throughout the organization.

In collaboration with leadership, coworkers, and medical staff the patient safety specialist will develop, implement, monitor and champion processes related to key patient safety issues. The specialist will model behaviors that embrace just culture, reporting, flexibility, and learning across the organization.

The Patient Safety Specialist will perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details:

Patient Safety Specialist Full-Time Mercy - Rogers

Minimum Required Qualifications Education: Education in clinical or other healthcare related field required (e.g., nursing, respiratory therapy, physical/occupational therapy, health administration, public health) Licensure: None required Experience: 3 years clinical healthcare related experience required Certification/Registration: Certification in patient safety (e.g. Certified Professional in Patient Safety) or quality (e.g. Certified Professional in Healthcare Quality) required within 3 years. Other Skills and Knowledge: - Excellent written and oral communication skills - Proven leadership ability - Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement - Excellent organizational, interpersonal, and analytical skills. Effective change agent. - Attention to detail and accuracy - Knowledge of the internet, evidence-based medicine, analytical skills and good clinical inquiry and investigational aptitude - Proficiency in MS Office (Word, Excel, and PowerPoint) - Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff - Self-directed and able to perform independently with minimal oversight - Ability to travel throughout the hospital

Preferred Qualifications: Education: Bachelor's degree preferred. Experience: 5 years clinical healthcare related experience preferred. 3+ years in patient safety, clinical quality improvement, or risk management experience preferred. Certifications: Certification in patient safety (e.g. CPPS- Certified Professional in Patient Safety) or quality (e.g. CPHQ- Certified Professional in Healthcare Quality) preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

From MHM Support Services's careers page (Workday), checked 31 Oct 2026.

How to apply

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  3. MHM Support Services will reply to you directly. No real employer asks you for money to apply.

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