Performance Marketing Manager - B2C Healthcare

• Own paid customer acquisition: Plan, execute, and optimise campaigns for the assigned business vertical, with direct ownership of campaign performance and monthly media budgets.

• Drive efficient lead generation: Build and scale campaigns that generate relevant, high-quality leads and contribute to customer acquisition through the sales or telecalling team.

• Drive efficient lead generation: Build and scale campaigns that generate relevant, high-quality leads and contribute to customer acquisition through the sales or telecalling team.
• Own performance metrics: Track and improve cost per lead (CPL), cost per acquired customer (CAC), lead-to-customer conversion rates, and other relevant business metrics. Go beyond surface-level engagement metrics to evaluate actual business outcomes.
• Manage and scale budgets: Allocate and optimise monthly advertising spends, identify opportunities for scaling, and make data-backed decisions to improve acquisition efficiency.
• Optimise campaign performance: Continuously test and refine audiences, creatives, campaign structures, offers, and landing pages to improve lead quality and conversion.
• Connect marketing with sales outcomes: Work closely with the sales or telecalling team to understand lead quality, conversion performance, and drop-offs, and use these insights to improve campaign effectiveness.
• Analyse and report performance: Monitor campaign and funnel metrics, identify trends and performance gaps, and provide actionable insights and recommendations.
• Collaborate cross-functionally: Work with creative, sales, and other relevant teams to develop effective campaigns and improve the customer acquisition journey.
• Manage external agencies and ad-platform contacts where applicable, and keep up with platform changes and new growth opportunities.

• 4–8 years of experience in performance marketing, with substantial hands-on experience managing paid acquisition campaigns.
• Experience in a B2C healthcare business, preferably a healthcare product or service. Relevant experience in health, wellness, or similar consumer-facing categories is desirable.
• Strong hands-on expertise in Meta Ads Manager, including campaign setup, optimisation, budget allocation, audience targeting, and performance analysis.
• Proven experience managing significant monthly advertising budgets.
• Strong understanding of lead-generation funnels, particularly those where leads are converted into paying customers through a sales or telecalling team.
• Demonstrated ability to track and optimise CPL, CAC, lead quality, and lead-to-customer conversion, with a clear understanding of the commercial impact of campaign decisions.
• Strong analytical skills, with the ability to interpret campaign data, identify performance gaps, and translate insights into actionable improvements.
• A hands-on, ownership-driven approach, with the ability to independently manage campaigns and take accountability for performance outcomes.