Reconditioning Manager

• Recondition inventory from intake to front-line ready within BMW of Minnetonka benchmarks.

• Recondition inventory from intake to front-line ready within BMW of Minnetonka benchmarks.
• Organize the daily work schedule for reconditioning and detail.
• Approve reconditioning needs on inventory in coordination with the Sales Managers and within budget.
• Keep Sales Managers updated on the status of every unit in recon and its expected front-line date.
• Write repair orders for recon when advisors do not have the capacity.
• Ensure service drive purchases are dispatched to technicians and advisors who wrote the initial CP repair order.
• Confirm all delivery stops and recalls are performed, completed, and submitted prior to delivery.
• Work with the sales team to get all fresh inventory “quick pictured” for immediate online presence.
• Coordinate final photos with the sales team and vendors for completion and quality.
• Continually monitor new and used vehicle inventory for cleanliness and ensure vehicles are sales ready.

• Maintain excellent working relationships with outside vendors.

• Maintain excellent working relationships with outside vendors.
• Coordinate vendor reconditioning schedules and deadlines.
• Order and maintain reconditioning and detail supplies and materials.
• Maintain accurate purchase order records and approve invoices and sublet charges.

• Hire, train, mentor, and schedule detailers and car wash staff, and lead the interview and selection process for department candidates.

• Hire, train, mentor, and schedule detailers and car wash staff, and lead the interview and selection process for department candidates.
• Recognize good work and coach, counsel, and document employees with poor performance, taking disciplinary action in a timely manner.
• Review clock-ins on a weekly basis.

• Manage the swap of incoming and retired loaner vehicles in partnership with the Service Drive Manager and Sales Managers. Help the Service Drive Manager maintain the cleanliness of the loaner fleet.

• Manage the swap of incoming and retired loaner vehicles in partnership with the Service Drive Manager and Sales Managers. Help the Service Drive Manager maintain the cleanliness of the loaner fleet.
• Coordinate the car wash schedule with the Service Drive Manager so loaners and customer vehicles are ready on time.

• Run the service department when both the Service Manager and Service Drive Manager are absent and work scheduled Manager-on-Duty (MOD) floor time.
• Understand and comply with all BMW NA policies and standards for CPO and Pre-Owned reconditioning, as well as warranty guidelines and best practices.
• Ensure the car wash is operating as designed and cleaned routinely. Coordinate all routine maintenance.
• Open the reconditioning department daily.
• Work with store managers on facility needs, including snow and ice removal in parking lot areas.
• Inspect and maintain the cleanliness, organization, and appearance of all recon areas in accordance with state and federal OSHA requirements to ensure a professional and safe environment for customers and employees.
• Maintain a good working relationship with all dealership departments and managers.
• Perform other duties as assigned.

• 2+ years of automotive service, reconditioning, dispatch, or shop operations experience
• 1+ year of leadership or supervisory experience
• Experience dispatching work and coordinating technicians
• Manage a high volume of internal work
• Experience with repair orders, shop workflow, and vehicle reconditioning processes
• Team-first leadership style and across departments
• Valid driver's license and acceptable driving record

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs