Manager Automation & AI
- Location
- Mumbai, Remo, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
Manager Automation and AI Location - Remote , India
Summary The AI Automation Manager sets a strategy, roadmap, and executes AI, workflow, and agent‑based solutions across HR and enterprise platforms to support evolving ways of working. This role focuses on hands‑on implementation—designing workflows, building AI agents, and automating processes to improve efficiency and employee experience. The role partners with HR, IT, and Legal to deliver scalable, compliant AI solutions that drive adoption and measurable business value.
Major Duties and Responsibilities
- AI Use Case Delivery & Execution: Sets a strategy and roadmap around AI & Automation delivery, and execute assigned AI, agents, workflow, and automation use cases aligned to the established HR and digital roadmap. Own hands‑on requirements gathering, build/configuration, testing, and deployment to ensure solutions are practical, compliant, and delivered on time.
- Platform-Based AI Implementation: Configure and implement AI or automation capabilities within SuccessFactors, ServiceNow, Microsoft Copilot agents, and other tools under established architectural and governance frameworks. Partner with IT and vendors to ensure integrations, data usage, and security requirements are met.
- Process Improvement & Enablement: Support process redesign efforts to embed AI and automations into HR and enterprise processes, reducing manual effort and improving day to day execution. Work directly with HR Operations and COEs to align AI solutions with standardized processes and operating models.
- Change Support & Adoption: Execute defined change and adoption plans for AI deployments, including coordination of training, communications, and user enablement materials. Monitor user feedback and adoption trends, escalating risks and improvement opportunities as needed.
- Measurement, Compliance & Continuous Improvement: Track delivery milestones, adoption metrics, and operational performance of AI solutions. Ensure implementations align with data privacy, security, and responsible AI guidelines, and recommend continuous improvements based on usage and outcomes.
- Design, build, configure, test, and deploy AI agents that support HR processes and employee experiences.
- Lead the end-to-end implementation of AI-powered HR solutions, from use case identification through deployment and adoption.
- Hands-on AI agent configuration and automation configuration experience.
Experience and Education Graduate in any field
5 – 7 yrs with 2-3 years experience in AI
Experience in Copilot & Joule Studio, Claude, SuccessFactors, WalkMe, ServiceNow and other HCM, AI & Automation tools
From Hershey's careers page (Company careers page), checked 29 Oct 2026.
How to apply
- Select Apply on thehersheycompany.com. It opens Hershey's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Hershey will reply to you directly. No real employer asks you for money to apply.
Posted 18 Oct 2026 · checked 29 Oct 2026 · Report this job