Supervisor, Quality Assurance
- Location
- Waddell, AZ, US
- Work mode
- On-site
- Employment type
- Full-time
About the job
At Ball, integrity and trust are the foundation of who we are. Guided by our core values —"We Care. We Work. We Win.”— we create a culture where every voice matters, and every idea drives progress. Together with our global employees, customers, and partners, we’re turning bold sustainability goals into reality and shaping a future we can all be proud of. Create a new future. Apply Today.
Primary purpose of the position: Supervises the plant quality function as directed.
Essential Responsible Areas:
- Responsible for maintaining a safe and secure work environment. This includes correcting unsafe acts/conditions, facilitating monthly safety meetings, performing monthly safety inspections, and investigating accidents, as required.
- Supports development, implementation, maintenance, and ongoing improvement of the food safety system.
- The plant quality assurance supervisor, if designated is to be trained and certified in the food safety system and oversees its development, implementation, review and maintenance. Provides for trained backups in the case of absence of key food safety system employees.
- Supervises the plant quality assurance function as directed.
- Facilitates a "quality conscious and pride in quality" attitude within the department.
- Facilitates the installation and maintenance of established quality assurance procedures.
- Maintains a gauge and inspection equipment control system to provide and calibrate gauges and instruments as required. This includes the initiating of requisitions to ensure compliance with group standards.
- Maintains inspection reports and quality complaints to determine defect trends in materials and products, and initiates corrective action if necessary through appropriate line or staff heads.
- Maintains reports as necessary, evaluating the quality of designated products, in conformance with established quality assurance procedures.
- Schedules, or assists in scheduling, inspection personnel to specific assignments to ensure the most effective utilization of manpower.
- Facilitates quality assurance training and development programs.
- Supervises or assists in the inspection or testing of various materials and products to determine compliance with specifications.
- May train employees on SPC interpretation.
- Serves as coordinator for Infinity SPC system. Maintains hardware and troubleshoots software issues, if applicable.
- May work with in-house ink representative to develop approved colors for new and existing labels.
- May facilitate the administration of an effective graphics system.
- Accesses, inputs, and retrieves information from the computer.
- Initiates, reviews, masters, and follows all standard operating procedures (SOPs) for area of responsibility.
- Establishes and maintains an employee relations climate of trust and confidence that will discourage third party interference; or establishes and maintains an employee relations climate of trust and confidence with employees, their union stewards and representatives which will promote achievement of plant and company goals.
- Establishes and maintains effective work relationships within the department, the division, the group, and the company. Includes ability to handle stress and to interact with others so as to establish and maintain a positive and productive work environment and minimize personal conflicts.
- While the regular working cycle of this position is usually 5 days on (Monday-Friday), this job may include working weekends (Saturday and Sunday); or scheduled 12-hour shifts, rotating days and nights, Monday through Sunday. Working hours may vary as specified by management. Incumbent must be able to work overtime on a regular basis and/or be on call as directed by management.
- Maintains awareness and complies with hazardous waste management and other environmental management requirements in the workplace by attending scheduled training sessions.
- Communicates with the emergency coordinator (EC) or Environmental Focal Point/Environmental Manager (EFP/EM) regarding environmental management activities
- Understands and responds effectively to EC directions during emergencies by being familiar with emergency procedures, equipment, and systems, as necessary. Implements contingency plan to the level required by the position.
- Understands, completes, and maintains environmental documentation for which the individual is trained, or as directed by the EC, EFP, or EM (i.e., inspections, labeling, record keeping, maintenance of equipment, etc.). Reports to the EC, EFP, or EM on the status of assigned responsibilities.
- Complies with established job safety practices, policies and procedures as specified in plant and corporate directives for the safe performance of the work assignment.
- Recognizes waste streams and minimizes waste generation, through prudent use of materials, proper disposal and segregation as directed during training or by the EC, EFP/EM. Understands and practices proper accumulation and storage requirements for wastes.
- Complies with environmental regulations when using, dispensing, or handling hazardous and non-hazardous materials and wastes.
Professional & Education Qualification
- High School Diploma or equivalent required.
- Job related experience for 1 year(s) minimum in a leadership role
- Job related experience for 5 years preferred
- Ability to apply intensive and diversified evaluation, selection, and substantial adaptation and modification of standard plant quality assurance techniques, procedures, and criteria.
- Must be able to handle sensitive related and proprietary information in a confidential manner.
- Performs such individual assignments as management may direct.
- Ability to negotiate with customers to promote or sell ideas or concepts.
- Ability to operate and functionally use a computer.
- Ability to perform basic mathematical calculations.
- Must maintain professional competence, ethical integrity, knowledge, and skills.
- Working knowledge of the following areas: product specifications and customer needs and expectations, and generally accepted supervisory practices and procedures.
- Must follow company policies, procedures, practices, and standards of conduct as outlined in the Ball Corporation manuals.
Other Requirements
- Works in both office and manufacturing environments.
- This position is exposed to occupational hazards, including but not limited to, high noise levels, physical obstacles, exposure to chemicals, etc.
- Must wear appropriate safety glasses, he
From Ball's careers page (Company careers page), checked 29 Oct 2026.
How to apply
- Select Apply on ball.com. It opens Ball's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Ball will reply to you directly. No real employer asks you for money to apply.
Posted 16 Oct 2026 · checked 29 Oct 2026 · Report this job