Technology Lead, Digital Experience & Enterprise Services
- Location
- West Hartford, CT, US
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Details
Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the W.R. Berkley brand.
Why Join Us? At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.
What We Value
- A client-first mindset with a passion for delivering exceptional experiences
- Curiosity, creativity, and a drive to challenge the status quo
- Collaboration across disciplines to build smarter, more intuitive solutions
- Integrity, expertise, and a commitment to excellence
Join us in creating a new standard in personal insurance—where protection meets possibility.
#LI-AV1 #LI-HYBRID
The Company is an equal employment opportunity employer.
Responsibilities
Lead Digital Transformation, Cloud Innovation & AI Strategy at Berkley One
Are you a hands-on technology leader who enjoys building modern digital experiences and solving complex business challenges?
Berkley One is looking for a Technology Lead, Digital Experience & Enterprise Services to drive the technology vision and delivery for our Digital Engagement, CRM, Customer Experience, and Enterprise Services platforms. This is a unique opportunity to influence enterprise strategy while leading the development of innovative customer and agent-facing solutions.
This position will be based in one of our offices:
- West Hartford, CT
- Morristown, NJ
- Wilmington, DE
- Chicago, IL
Our offices offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We'll count on you to:
- Lead the design and delivery of scalable, cloud-native solutions.
- Drive digital experiences across web, mobile, CRM, and self-service platforms.
- Partner with business leaders to translate strategy into technology outcomes.
- Champion secure-by-design engineering practices and modernization initiatives.
- Identify and implement Generative AI solutions that improve customer experience and business efficiency.
- Guide engineering teams and establish best-in-class development standards.
Qualifications
What you need to have:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
- 5+ years of software engineering experience.
- 3+ years in a Technology Lead, Lead Engineer, Solution Architect, or similar leadership role.
- Proven success designing and delivering enterprise-scale software solutions.
- Strong ability to communicate with both technical and non-technical audiences.
- Proven experience leading enterprise-scale software development and architecture.
- Strong background with Java, Spring Boot, APIs, Microservices, React, and TypeScript.
- Experience with Azure or AWS, Kubernetes, DevOps, and CI/CD.
What makes you stand out:
- Knowledge of Generative AI, LLMs, RAG, and AI-enabled development tools.
- Ability to collaborate with both technical and business stakeholders.
- Insurance or financial services experience is highly valued.
Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. Only solicited resumes/candidate profiles that are submitted by a Berkley Preferred Agency Partner that have been requested by Berkley Internal Recruiting to engage in a particular search will be subject to the payment of Agency fees as defined in the formal agency agreement. Any unsolicited resumes/candidate profiles are not subject to payment of the agency fees. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $140,000 - $165,000 • Eligible to participate in annual discretionary bonus. • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role
From W.R. Berkley's careers page (Company careers page), checked 29 Oct 2026.
How to apply
- Select Apply on berkley.com. It opens W.R. Berkley's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- W.R. Berkley will reply to you directly. No real employer asks you for money to apply.
Posted 28 Oct 2026 · checked 29 Oct 2026 · Report this job