ASCO Equipment
From company careers site
Service Support Analyst
- Location
- Lubbock, Texas, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
ASCO Equipment has a career opportunity for a Service Support Analyst in Lubbock, Texas. Experience with computers and manufacture softwares will be vital to success. Service Support Analyst will directly engage with the service department and service technicians. The service analyst will mainly be working with the computer systems for all lines of equipment ASCO represents as well as a service IT person. This job will be regional and traveling to designated stores in the assigned region. RESPONSIBILITIES:
• Positively take ownership of customer experience
- Positively take ownership of customer experience
- Service laptop program understanding
- Install and operate programs
- Keep programs up to date
- Track laptops
- Track software
- Clearly and effectively communicate to customers, technicians and service manager
- Provide status updates on: work orders, troubleshooting, technician progress & general questions
- Various other administrative duties
- Ability to work in a fast paced/high volume dealership
- Detail oriented, time management, and teamwork skills
- Excellent customer service and communication skills
- Proficient computer skills, and experience with G-Suite & other service programs
- A personal dedication to work safety and accountability
From ASCO Equipment's careers page (Workable), checked 28 Oct 2026.
How to apply
- Select Apply on ascoeq.com. It opens ASCO Equipment's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- ASCO Equipment will reply to you directly. No real employer asks you for money to apply.
Posted 23 Oct 2026 · checked 28 Oct 2026 · Report this job