Automotive Service Advisor / Writer | Weekends Off | Virginia Beach
- Location
- Virginia Beach, Virginia, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description Christian Brothers Automotive - Virginia Beach Benefits:
- Paid Vacation, Paid Holidays, & Paid Training Time
- Closed Every Weekend To Spend Time With Family & Friends
- Healthcare Benefits Available
- Matching Retirement Plans
- On-Going Training & Career Advancement
- Employee Appreciation Events/Lunches
- Chaplain Care Support Available
- Locally Owned and Operated
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
Job Description Job Title: Automotive Service Advisor / Writer Location: 3228 Holland Road, Virginia Beach, VA 23453 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guest look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to:
- Greet every guest that enters our facility with hospitality and respect
- Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and the guest
- Directs, coordinates, and participates in performing guest service activities
- Shuttle guests as needed
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed.
- Other duties as assigned.
Qualifications Qualifications:
• Proven successful customer service experience is required; driven to serve others
- Proven successful customer service experience is required; driven to serve others
- Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
- Team mentality
- Valid state driver's license
- Meet required insurance driving record parameters
- Enjoy a fast-paced environment (we work hard but like to have fun doing it)
- A safety-conscious attitude
- Ability to seek and accept coaching and direction
- Ability to multitask and meet deadlines
- Proficient with Microsoft Office Suite or related software
- Ability to type on a standard QWERTY keyboard a minimum of 25 WPM
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
From Christian Brothers Automotive's careers page (SmartRecruiters), checked 2 Nov 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Christian Brothers Automotive's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Christian Brothers Automotive will reply to you directly. No real employer asks you for money to apply.
Posted 9 Oct 2026 · checked 2 Nov 2026 · Report this job