Insurance Services Representative - Hybrid
- Location
- Remote
- Work mode
- Remote
- Employment type
- Full-time
About the job
Find your calling at Mercy!
Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards. Position Details:
Mercy Springfield 1235 E Cherokee St. Springfield, MO 65804
Insurance Services Representative Hybrid, Full-Time (Will need to come into office 1/2 day per week)
Qualifications Education: HS Degree or Equivalent
Required Experience: N/A
- Preferred Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience. Prior Revenue Cycle and/or Healthcare billing or insurance experience
Required Other Skills and Knowledge: Computer and keyboarding skills
- Preferred Skills and Knowledge: Basic Microsoft Excel and Word knowledge. Communication and customer service skills
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
From MHM Support Services's careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on mercy.wd1.myworkdayjobs.com. It opens MHM Support Services's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- MHM Support Services will reply to you directly. No real employer asks you for money to apply.
Posted 27 Oct 2026 · checked 30 Oct 2026 · Report this job