Executive Housekeeper
- Location
- Jaipur, RJ, India
- Work mode
- Remote
- Employment type
- Full-time
About the job
Company Description Raffles Jaipur
Job Description Key Areas: 1. Knowledge 2. Service 3. Operations 4. Leadership 5. Human Resource Responsibilities 6. Financial Responsibilities 7. Occupational Health and Safety (OH&S) Responsibilities 8. Values Special Note: The attached key areas, responsibilities and activities reflect the items considered necessary to describe the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job
SECTION TWO: KEY AREAS
Position Director of Housekeeping
RESPONSIBILITIES ACTIVITIES
1. Knowledge 2. Service 3. Operations
4. Leadership
5. Human Resource Responsibilities
6. Financial Responsibilities
7. Occupational Health and Safety (OH&S) Responsibilities
8.Values
• Compiling Standard Operating Procedures for all areas of responsibility and ensuring that they are periodically updated • Ensure that all auditing and reporting standards are communicated to and complied with by personnel · Ensure that guests benefit from a flawless cleaning product and that the services offered by housekeeping staff are provided in a timely manner · Ensure that all quality standards are adhered to and that policies and procedures are consistently implemented · Conduct quality control audits in all areas of the hotel under its responsibility and share the results with the team, including superiors. · Work with the hotel's Technical Department to keep areas to the highest standards and help plan periodic property maintenance followed by spring cleaning. · Coordinate the department's activities with other departments to facilitate and increase communication and guest satisfaction levels · Conduct monthly staff meetings and daily briefings with operational managers · Manage all external contractors related to their department by ensuring they comply with all hotel policies · To ensure that staff cadres are produced in accordance with business requirements · Supervise laundry and uniform, floral and decoration service operations · Perform related tasks and assigned special projects, including task management
- Lead and guide Housekeeping team to provide best service to all team members
- Participate in coaching and counseling
- Ensure strong leadership practices to actualize an individualized approach to motivation and recognition processes
- Work with all departments on the development and utilization of incentive and other types of motivational programs
- Transfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet.
- Plan for future staffing needs, conducting recruitment in line with company guidelines
- Conduct training needs analysis of Housekeeping staff and ensure training programmers are designed and implemented to meet these needs
- Conduct probation and annual appraisals in line with company guidelines
- Coach, counsel and discipline staff to enhance performance
- Establish a productive work schedule in line with local labor law
- Prepare all departmental budgets and manage all operational costs within budgets
- Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
- Manage operating expenses to minimize cost whilst providing excellent guest services and being responsible for all major operating expenses and manage the business against profit projection.
- Ensure all OH&S legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
- Ensure that employees aware of all fire and evacuation procedures as well as healt and safety requirements.
- Authenticity
- Humility
- Excellence
- Generosity
- Graciousness
- Stewardship
SECTION THREE : JOB SPECIFICATIONS
Position Director of Housekeeping
CHARACTERISTICS REQUIRED ESSENTIAL DESIRABLE PHYSICAL
- Neat appearance
- Articulate
- Good Posture
LANGUAGES
• Oral and written fluency in English • Local language Other languages QUALIFICATIONS / TRAINING
- Degree in Hotel Management
- Good Housekeeping knowledge
WORK EXPERIENCE
- At least 2 years’ experience in a similar position
• 10 or more years’ experience DISPOSITION Leadership; Relationships; Character; Potential
- Good organizational skills
- Good level of engagement with guests
- Good knowledge of Housekeeping Operations
OTHERS
- Must be able to lead and manage a team and have previous experience of doing so
- Knowledge of Opera Property Management System would be desirable
- Must be proficient in Microsoft Office
From AccorHotel's careers page (SmartRecruiters), checked 29 Oct 2026.
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Posted 29 Oct 2026 · checked 29 Oct 2026 · Report this job