Sales Co-Ordinator

Key Responsibilities (KRA)

• Coordinate with the sales team to manage daily sales operations and activities
• Prepare and maintain quotations, proposals, and BOQs (Bill of Quantities)
• Assist in order processing, tracking, and timely delivery coordination
• Maintain and update CRM data, sales reports, and client records
• Follow up with clients for documentation, approvals, and order closures
• Coordinate with technical, presales, and procurement teams for project requirements
• Support in tender documentation and submission (if applicable)
• Handle customer queries and ensure prompt resolution
• Track sales targets, pipeline updates, and generate MIS reports
• Ensure proper documentation and compliance with company policies

• Bachelor’s degree in Business Administration, IT, or related field
• 2–5 years of experience in sales coordination / inside sales (preferably in IT Infrastructure, Networking, or System Integration domain)
• Basic understanding of IT infrastructure products (servers, networking, security, etc.)
• Strong knowledge of MS Excel, CRM tools, and documentation
• Excellent communication and coordination skills
• Ability to multitask and work in a fast-paced environment