Service Rep - Rehab
- Location
- Loyola Center for Health at Bur Ridge; Loyola Center for Health at Oakbrook Terrace North
- Work mode
- On-site
- Employment type
- Full-time
About the job
Employment Type: Full time Shift: Day Shift Description:
Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center , Gottlieb Memorial Hospital , and MacNeal Hospital .
If you are a SERVICE REP who’s interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!
- Location: Position would work between Burr Ridge Rehab and Oakbrook Terrace Rehab locations ; Hours vary between 7 am - 7 pm Monday - Thursday; 7 am - 4:30 pm Fridays: required to work at least 2 evenings until 7 pm
What you’ll do:
- Greets patients and family members in a consistent and friendly manner, obtains, and verifies demographic, clinical, financial, and insurance information during the (pre)-registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. Core responsibilities include: verifies and updates patient identification, demographic information, and insurance coverage; accepts point of service payments; balances cash drawer at the end of every shift; enters patient information accurately into appropriate hospital information system(s); refers patients with questions regarding financial liability to appropriate resource(s); accepts medical authorization or referral forms, if appropriate scans clinical information, Missed Appointment Policy, and other documents into Epic as appropriate; initiates Enrollment process for myLoyola; identifies systemic issues and escalates to Lead Service Representative for resolution.
We offer our Front Desk Clerical Service Reps:
- Benefits from Day One
- DailyPay! Work today, Get paid today
- Competitive Shift Differentials
- Tuition Reimbursement
- On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
- Childcare Employee Discount at Gottlieb’s Child Development Center
- Referral Rewards
- Strong Team Culture
- Career Growth Opportunities
What you’ll need for this job:
- High School Diploma; associate degree preferred
- Basic Keyboarding Skills
- Epic Scheduling
- Microsoft Outlook
- Microsoft Word
Compensation: Pay Range: $18 - $24.44 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
From IA_MOQUAD01 Genesis Health System's careers page (Workday), checked 31 Oct 2026.
How to apply
- Select Apply on trinityhealth.wd1.myworkdayjobs.com. It opens IA_MOQUAD01 Genesis Health System's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- IA_MOQUAD01 Genesis Health System will reply to you directly. No real employer asks you for money to apply.
Posted 30 Oct 2026 · checked 31 Oct 2026 · Report this job