Express Service Advisor
- Location
- Subaru of Sterling, Sterling, VA 20166
- Work mode
- On-site
- Employment type
- Full-time
About the job
Dealership: L0823 Subaru of Sterling
Subaru of Sterling
Now Hiring- Express Service Advisor
- Pay: $45,000-$72,000- based on performance; position is commission based
- Schedule: Full Time
Why Join Our Team?
At Subaru of Sterling , we believe in promoting from within and investing in our people. You'll receive hands-on training, mentorship from experienced technicians, and opportunities for growth in a fast-paced, team-oriented environment.
What You'll Do
- Act as the main point of contact between customers and technicians.
- Explain service and repair recommendations to customers.
- Prepare repair estimates, including parts, labor, and customer costs.
- Create and process repair orders in the service system.
- Inform customers of any additional service or repair needs found during inspections.
- Process manufacturer warranty repairs when applicable.
- Keep customers updated on service specials, repair status, completion times, and costs.
What You'll Bring
- 1 to 2 years of experience in dealership setting
- Strong customer service and communication skills
- Organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Basic computer skills
- Acceptable driving record and a valid driver's license in your state of residence..
Total Rewards
The estimated annual earnings for this position ranges from $45,000-$60,000 this is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, co
From L0801 Hudson Ford's careers page (Workday), checked 2 Nov 2026.
How to apply
- Select Apply on lithia.wd504.myworkdayjobs.com. It opens L0801 Hudson Ford's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- L0801 Hudson Ford will reply to you directly. No real employer asks you for money to apply.
Posted 30 Oct 2026 · checked 2 Nov 2026 · Report this job