Cloud Engineer I ( Azure )
- Location
- Remote
- Work mode
- Remote
- Employment type
- Full-time
Skills mentioned
- Microsoft Azure
- Azure Virtual Machines
- Windows Server Administration
- Linux Administration
- Azure Monitor
- Incident Management
- ServiceNow
- PowerShell
- Azure Networking
- Azure Backup
- Log Analysis
- ITIL
Picked out of the job description automatically; check the full description for what the employer asks for.
About the job
We are seeking a proactive and customer-focused L1 Azure Infrastructure Support Engineer to join our Cloud Operations team. The role is responsible for providing 24x7 operational support for Azure-based infrastructure environments, monitoring cloud resources, responding to alerts and incidents, and performing day-to-day administration of Windows and Linux systems hosted in Microsoft Azure. The ideal candidate should possess foundational Azure cloud knowledge, basic system administration skills, and a strong willingness to learn and grow within a managed services environment. Key Responsibilities Monitoring & Incident Management
• Monitor Azure infrastructure, applications, and services using approved monitoring tools.
- Monitor Azure infrastructure, applications, and services using approved monitoring tools.
- Acknowledge, triage, and respond to alerts and incidents within agreed SLAs.
- Perform first-level troubleshooting and resolution of infrastructure issues.
- Escalate unresolved or complex incidents to L2/L3 support teams following defined procedures.
- Participate in major incident bridges and provide timely updates.
- Ensure accurate documentation of incidents, service requests, and resolutions.
• Monitor and support Azure Virtual Machines (Windows and Linux).
- Monitor and support Azure Virtual Machines (Windows and Linux).
- Perform routine operational tasks on Azure resources.
- Monitor Azure networking components including Virtual Networks, Load Balancers, and VPN connections.
- Support Azure Backup and recovery operations.
- Assist with storage administration and capacity monitoring.
- Validate successful completion of scheduled jobs and maintenance activities.
• Perform routine health checks on servers and infrastructure components.
- Perform routine health checks on servers and infrastructure components.
- Support patching and maintenance activities as per established procedures.
- Perform basic troubleshooting of Windows Server and Linux systems patching and backup issues.
• Execute standard service requests and operational tasks.
- Execute standard service requests and operational tasks.
- Support implementation of approved changes under supervision.
- Validate system health before and after changes.
- Maintain accurate operational records and change documentation.
• Maintain and update operational runbooks, SOPs, and knowledge articles. • Provide detailed shift handovers to incoming support teams. • Communicate effectively with customers, vendors, and internal stakeholders. • Participate in process improvement initiatives and operational reviews. Technical Skills Microsoft Azure Basic Knowledge And Operational Support Experience With
• Azure Virtual Machines
- Azure Virtual Machines
- Azure Virtual Networks (VNet)
- Network Security Groups (NSG)
- Azure Storage Accounts
- Azure Backup
- Azure Monitor
- Log Analytics Workspace
- Azure Alerts and Action Groups
- Azure DNS
- Recovery Services Vault
• Event Viewer Analysis
- Event Viewer Analysis
- Disk and File System Management
- Service Monitoring
- Basic PowerShell knowledge
• Service Management • Log Analysis • Basic Shell Scripting Monitoring Tools Experience Or Exposure To
• Azure Monitor • AlertOps • Other infrastructure monitoring tools ITSM Tools Experience Using Ticketing And Service Management Platforms Such As
• ServiceNow
- ServiceNow
- HaloITSM
• Basic PowerShell scripting. • Understanding of cloud security concepts. • Exposure to Azure DevOps and automation tools. • Knowledge of infrastructure monitoring and alert management. • Familiarity with backup and disaster recovery concepts. • Understanding of ITIL processes and best practices. Qualifications Education
• Bachelor’s degree in information technology, Computer Science, Engineering, or Graduate .
- Bachelor’s degree in information technology, Computer Science, Engineering, or Graduate .
- Equivalent practical experience will also be considered.
• 1-3 years of experience in Infrastructure Support, Cloud Operations, Service Desk, or Technical Support.
- 1-3 years of experience in Infrastructure Support, Cloud Operations, Service Desk, or Technical Support.
- Exposure to Microsoft Azure environments preferred.
- Experience supporting Windows and Linux operating systems.
• Microsoft Azure Fundamentals (AZ-900)
- Microsoft Azure Fundamentals (AZ-900)
- Microsoft Azure Administrator Associate (AZ-104) - Preferred
- ITIL Foundation Certification - Preferred
- Strong troubleshooting and analytical skills.
- Excellent verbal and written communication skills.
- Customer-focused approach.
- Ability to work effectively in a 24x7 rotational shift environment.
- Strong attention to detail.
- Good documentation and reporting skills.
- Ability to prioritize tasks and manage multiple incidents simultaneously.
- Team-oriented mindset with a willingness to learn new technologies.
From Students Circles India's careers page (Company careers page), checked 1 Nov 2026.
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Posted 15 Oct 2026 · checked 1 Nov 2026 · Report this job