Customer Service Representative
- Location
- Albuquerque, NM
- Work mode
- On-site
- Employment type
- Full-time
About the job
As a Veterinary Receptionist, you will be the first point of contact for our clients, both in-person and over the phone. Your primary responsibilities will include managing client communications, scheduling appointments, handling payments, and providing administrative support to the veterinary team.
Key Responsibilities:
- Greet clients and their pets warmly, creating a welcoming atmosphere in the clinic.
- Answer incoming calls, manage multiple phone lines, and respond to client inquiries with accurate information.
- Schedule appointments, manage the appointment calendar, and confirm upcoming appointments.
- Check-in and check-out patients, ensuring all necessary paperwork is completed.
- Process payments, issue receipts, and handle any billing inquiries.
- Maintain client and patient records, ensuring all information is up-to-date and entered accurately into the practice management software.
- Provide clients with information about services, products, and after-care instructions.
- Assist with the coordination of patient flow to ensure smooth operation of the clinic.
- Perform general office duties such as digital faxing, emailing, and managing office supplies.
- Collaborate with the veterinary team to ensure the highest quality of care is provided to all patients.
- Assist in maintaining the cleanliness and organization of the reception area.
- Handle client concerns or complaints in a professional manner, escalating issues to management when necessary.
- Adhere to all clinic policies, procedures, and safety protocols.
The Veterinary Receptionist position requires availability during the following hours:
- Monday through Friday 7:15 or 7:30 am- 5:30 pm. Saturday (on rotation) 7:45-12:30 pm
Benefits:
- Competitive salary.
- Health, dental, and vision insurance.
- 401(k) Retirement
- Paid time off and holidays.
- Employee discounts on veterinary services and products.
- Opportunities for professional development and career advancement.
Compensation for the CSR position is looking to start at $17/hr based on experience and work ethic.
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
From 107781 Tarzana Pet Clinic LP's careers page (Workday), checked 1 Nov 2026.
How to apply
- Select Apply on amerivet.wd5.myworkdayjobs.com. It opens 107781 Tarzana Pet Clinic LP's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- 107781 Tarzana Pet Clinic LP will reply to you directly. No real employer asks you for money to apply.
Posted 31 Oct 2026 · checked 1 Nov 2026 · Report this job