Ubique Systems
From company careers site
SAP Basis L1
- Location
- Kolkata, IN
- Work mode
- On-site
- Employment type
- Contract
About the job
Looking for an SAP Basis L1 support engineer on contract in India to provide Level 1 administration and operational support for SAP landscapes. The role typically covers basic monitoring, incident handling, user/role-related basis tasks, job/spool management, transport support, and routine system health checks, escalating complex issues to L2/L3 as needed. Responsibilities
• Perform 24x7 monitoring of SAP systems and identify system/application alerts.
- Perform 24x7 monitoring of SAP systems and identify system/application alerts.
- Monitor SAP system availability, performance, CPU, memory, work processes, background jobs and system logs.
- Perform L1 troubleshooting for SAP Basis-related incidents and service requests.
- Monitor SAP ABAP and Java stacks and perform basic health checks.
- Support SAP S/4HANA, ECC/Business Suite and EWM environments.
- Monitor SAP HANA databases and perform basic checks for availability, memory, disk and connectivity issues.
- Monitor and manage SAP system jobs, locks, dumps, failed processes and system logs.
- Perform basic checks related to RFC, connectivity, work processes and user login issues.
- Support SAP transports and coordinate with L2 teams for transport-related issues.
- Assist in SAP kernel upgrades, patching and maintenance activities under L2/L3 guidance.
- Support basic SAP security activities, including user administration, password/login issues and security patch coordination.
- Monitor systems using SAP Cloud ALM, SAP Focused Run (FRUN) and/or Solution Manager.
- Create, update and resolve incidents in accordance with ITIL-based processes.
- Perform initial analysis, document troubleshooting steps and escalate complex issues to L2/L3 teams.
- Follow defined SOPs, checklists and operational procedures for daily Basis activities.
- Maintain proper documentation of incidents, changes and operational activities.
- Coordinate with infrastructure, database and application teams for issue resolution.
- Participate in shift handovers and maintain clear communication with the incoming shift.
- Support planned maintenance, system refreshes and other Basis activities under senior team guidance.
- SAP Basis administration/support experience.
- Good understanding of SAP ABAP stack.
- Basic knowledge of SAP HANA.
- SAP system monitoring and troubleshooting.
- SAP system logs, dumps, work processes and background jobs.
- Incident and service request management.
- Basic knowledge of SAP security and user administration.
- Exposure to SAP patching and kernel upgrades.
- Exposure to SAP Cloud ALM / FRUN / Solution Manager.
- Basic understanding of Linux/Unix/Windows operating systems.
- SAP S/4HANA experience.
- ECC/Business Suite or EWM exposure.
- Transport management.
- RFC/connectivity troubleshooting.
- Oracle/ASE/DB2/MaxDB database exposure.
- ITIL knowledge.
- 24x7 production support experience.
From Ubique Systems's careers page (Company careers page), checked 1 Nov 2026.
How to apply
- Select Apply on ubique-systems.com. It opens Ubique Systems's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Ubique Systems will reply to you directly. No real employer asks you for money to apply.
Posted 28 Sept 2026 · checked 1 Nov 2026 · Report this job