Associate Technical Support Consultant
- Location
- Pune, Maharashtra, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
We are looking for a motivated and technically inclined Associate Technical Support Consultant to join our Technical Support team. This is an entry-level opportunity for a fresher who is passionate about technology, problem-solving, and helping customers. The successful candidate will receive training on our enterprise healthcare software products and support processes and will work closely with experienced consultants to troubleshoot and resolve customer issues. The role provides an opportunity to develop expertise in enterprise applications, databases, interfaces, application troubleshooting, incident management, and healthcare IT systems . Key Responsibilities
- Provide first-level technical support to customers using enterprise healthcare software applications.
- Investigate, troubleshoot, and resolve application and technical issues reported through ServiceNow or other ticketing systems .
- Analyse reported problems by gathering relevant information, reviewing logs, identifying error messages, and following established troubleshooting procedures.
• Follow documented Standard Operating Procedures (SOPs), Knowledge Articles, and troubleshooting guides to resolve common issues.
- Follow documented Standard Operating Procedures (SOPs), Knowledge Articles, and troubleshooting guides to resolve common issues.
From Students Circles India's careers page (Company careers page), checked 3 Nov 2026.
How to apply
- Select Apply on studentscircles.com. It opens Students Circles India's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Students Circles India will reply to you directly. No real employer asks you for money to apply.
Posted 2 Nov 2026 · checked 3 Nov 2026 · Report this job