Manager - Operations
- Location
- Bengaluru, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
Job Title Manager - Operations
Job Description Summary
Job Description Key Responsibilities Operations Management
• Lead and manage Integrated Facility Management (IFM) operations across multiple client sites.
- Lead and manage Integrated Facility Management (IFM) operations across multiple client sites.
- Ensure seamless delivery of Hard Services, Soft Services, Workplace Experience, and Vendor Management.
- Drive service excellence through SLA and KPI adherence.
- Implement best practices, compliance standards, and operational efficiencies.
- Conduct regular site audits and governance reviews.
• Act as the primary business lead for assigned accounts/portfolios.
- Act as the primary business lead for assigned accounts/portfolios.
- Build and maintain strong client relationships at senior stakeholder levels.
- Identify opportunities for account growth, cross-selling, and service enhancement.
- Lead account reviews, business presentations, and strategic planning discussions.
- Own and manage the Profit & Loss (P&L) for assigned accounts/business units.
- Ensure revenue achievement, margin improvement, and cost optimization.
- Monitor budgeting, forecasting, financial reporting, and variance analysis.
- Drive productivity initiatives and operational efficiencies to improve profitability.
INCO: “Cushman & Wakefield”
From C&W FACILITY SERVICES INC.'s careers page (Workday), checked 2 Nov 2026.
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Posted 2 Nov 2026 · checked 2 Nov 2026 · Report this job