Lead Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Toccoa Lab - FT Days
- Location
- Toccoa, GA
- Work mode
- On-site
- Employment type
- Full-time
About the job
Job Category: Physician Services / Physician Clinics
Work Shift/Schedule: 8 Hr Morning - Afternoon
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role: Job Summary Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records. Acts in a supervisory role in the absence of the Practice Administrator and assumes leads responsibilities in addition to MOA responsibilities.
Minimum Job Qualifications
- Licensure or other certifications:
- Educational Requirements: High School Diploma or GED.
- Minimum Experience:
- Other:
Preferred Job Qualifications
- Preferred Licensure or other certifications:
- Preferred Educational Requirements:
- Preferred Experience: Customer Service or Physician's Office experience.
- Other:
Job Specific and Unique Knowledge, Skills and Abilities
- Knowledge of and proficient use of EMR (Electronic Medical Record) system
Essential Tasks and Responsibilities
- Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
- Procures patient referrals in accordance with physician requests and processes mail in a timely and efficient manner.
- Schedules appointments for patient referrals as requested by physicians .
- Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other physician practices.
- Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
- Opens and distributes mail to appropriate personnel daily.
- Ensures accurate patient information is entered into the IDX system (maintains acceptable registration error rate parameters).
- Ensures daily audit journals are balanced. Enters charges accurately.
- Forward all monthly reports to the Central Business Office in a timely manner.
- Prepares daily deposits per center procedure.
- Updates patient information with pertinent information as needed, arranges payment agreements as indicated.
- Maintains inventory of front office supplies as required.
• Lead Responsibilities: Monitors patient flow and the initiation process for establishing patient information, assisting as needed to achieve a smooth efficient operation. Ensures that daily audit journals are balanced. Ensures that all monthly reports are forwarded to the Billing Office in a timely manner. Monitors inventory needs based on set levels of need. Monitors storage of all inventory, ensuring all supplies are maintained in a neat and orderly manner. Correctly prepares requisitions for supplies and forwards via courier to the Medical Center. Receives incoming supplies and verifies for completeness.
- Lead Responsibilities: Monitors patient flow and the initiation process for establishing patient information, assisting as needed to achieve a smooth efficient operation. Ensures that daily audit journals are balanced. Ensures that all monthly reports are forwarded to the Billing Office in a timely manner. Monitors inventory needs based on set levels of need. Monitors storage of all inventory, ensuring all supplies are maintained in a neat and orderly manner. Correctly prepares requisitions for supplies and forwards via courier to the Medical Center. Receives incoming supplies and verifies for completeness.
Physical Demands
- Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
- Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
- Vision: Moderate, Occasionally 0-30%
- Kneeling/Stooping/Bending: Occasionally 0-30%
- Standing/Walking: Occasionally 0-30%
- Pushing/Pulling: Occasionally 0-30%
- Intensity of Work: Occasionally 0-30%
- Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
From 20 Northeast Georgia Medical Center, Inc.'s careers page (Workday), checked 3 Nov 2026.
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Posted 2 Nov 2026 · checked 3 Nov 2026 · Report this job