Senior Product Manager, Sales and Events

Senior Product Manager, Sales and Events Location: Chicago, IL (Hybrid-2 Days/Week) | Reports To: Director of Product Management | Contract Overview The Senior Product Manager will provide product leadership and direction for a product pod that has primarily focused on keeping existing capabilities operational. This role will establish a forward-looking product vision and lead discovery, prioritization, and delivery of improvements across key applications and integrations.

Define and communicate a product vision, strategy, and roadmap for the pod, balancing operational needs with long-term product improvements. Lead discovery and implementation of application upgrades that support future compatibility with point-of-sale (POS) integrations, with a focus on Simphony. Assess the current POS integration approach and recommend a more flexible, scalable strategy that can support multiple vendors without requiring overly customized solutions. Partner with engineering, design, business stakeholders, legal counsel, and training teams to redesign key billing artifacts to support compliance with pricing transparency legislation. Gather and evaluate input from a range of stakeholders, identify common needs, and translate them into clear product recommendations and priorities. Make product decisions that address meaningful business and user needs while maintaining a coherent, maintainable product experience. Lead cross-functional teams through product discovery, requirements definition, delivery, and rollout. Communicate product decisions, tradeoffs, progress, and risks clearly to stakeholders. Use customer, business, technical, and regulatory insights to inform prioritization and measure the impact of product changes. Prior experience with POS or property management system (PMS) integrations is preferred.

Deliverables:

Product vision and roadmap: A clear product direction for the pod, including prioritized near-term work and a longer-term roadmap aligned with business, user, technical, and regulatory needs. Application upgrade plan: A discovery and implementation plan for upgrades needed to support future POS compatibility, with specific consideration for Simphony. POS integration strategy: An assessment of the current vendor-specific integration approach and a recommendation for a more flexible, scalable model, including key tradeoffs, dependencies, and next steps. Pricing transparency redesign: Product requirements and designs for updated billing artifacts that address applicable legislation and stakeholder needs, developed in partnership with design, business, legal, and training teams. Prioritized product backlog: Clear, actionable product requirements and priorities that help engineering deliver work in manageable increments. Stakeholder alignment: Documented decisions, assumptions, risks, and open questions for key product recommendations, with regular communication to partners and stakeholders. Outcome measures: Appropriate measures for evaluating delivery, integration flexibility, user and business needs, and adoption of released changes.

Pay rate: $100/hr. This is a 6 months contract position, Hybrid (2 days/week onsite) in Chicago, IL. Candidates must be authorized to work in the US: Green Card, H1B, H4 EAD, L2 EAD, OPT, TN Visa, US Citizen or E3.