Std- Customer Support Manager
- Location
- Kochi
- Work mode
- On-site
- Employment type
- Full-time
About the job
Position Summary with Job Responsibilities Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.
Education B.Tech/M.Tech (Mechanical) in Automobile or Electrical
Work Experience 7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)
3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors
Tata Motors Leadership Competencies Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Leading Change - Recognizing the need for change, initiating and adapting to change Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Motivating Self and Others - Inspiring teams and individuals Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Functional Competencies Knowledge of Automobiles Strong analytical and Problem solving skills Interpersonal Skill
Tags
From Tata Passenger Electric Mobility's careers page (SAP SuccessFactors), checked 4 Nov 2026.
How to apply
- Select Apply on tatamotors.com. It opens Tata Passenger Electric Mobility's own application form in a new tab, run on SAP SuccessFactors.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Tata Passenger Electric Mobility will reply to you directly. No real employer asks you for money to apply.
Posted 15 Oct 2026 · checked 4 Nov 2026 · Report this job