BPM Automation Specialist – Pega, Power Platform, Camunda & AI

• Business Process Management software: Knowledge of BPM platforms such as Pega, Appian and IBM BPM . Experience with BPM software should be demonstrated through relevant project delivery.
• Pega: Practical experience designing, developing or supporting Pega-based BPM solutions. Experience level should align with the requirement of at least three years in BPM and process automation .
• Workflow design and modeling: Experience with workflow design and modeling tools such as Microsoft Visio and BPMN .
• Programming languages: Strong programming or scripting capability in one or more of Java, JavaScript and Python , with the ability to apply these languages to integration, automation, validation or support activities.
• Database systems: Working knowledge of Oracle and SQL Server , including data access, queries, troubleshooting and support activities.
• Process automation platforms: Experience with workflow and process automation concepts relevant to Microsoft Power Platform and Camunda , where applicable to project responsibilities.

• Experience with Microsoft Power Platform , including Power Automate, Power Apps or related platform capabilities.

• Experience with Microsoft Power Platform , including Power Automate, Power Apps or related platform capabilities.
• Experience with Camunda and BPMN-based process orchestration.
• Experience applying AI capabilities to process automation, workflow optimization, decision support or operational use cases.
• Professional certification in BPM software or a related process automation platform.
• Experience working with multiple BPM platforms, including Pega, Appian, IBM BPM, Power Platform or Camunda.
• Familiarity with version-controlled development and release practices for BPM solutions.

• Design and develop BPM solutions that meet documented business and technical requirements.
• Collaborate with cross-functional teams to understand current-state and future-state business processes.
• Identify opportunities to automate, simplify and improve business operations.
• Develop and implement process workflows, models and rules using appropriate BPM, low-code and orchestration technologies.
• Apply BPMN and workflow modeling practices to document process logic and process dependencies.
• Integrate BPM solutions with databases, applications and supporting services where required.
• Maintain and support BPM systems, including software upgrades, configuration changes, performance improvements and bug fixing.
• Provide technical support and troubleshooting for BPM systems and related integrations.
• Participate in testing, quality assurance, defect resolution and release activities for BPM solutions.
• Communicate technical concepts, process impacts, risks and recommendations to technical and non-technical stakeholders.
• Contribute to the responsible use of AI and automation by considering data quality, traceability, security, maintainability and human oversight.
• Support efficient digital processes that reduce unnecessary manual work, rework and paper-based activity where applicable.

• Deliver maintainable BPM and automation solutions aligned with business requirements.
• Improve process efficiency, consistency, visibility and operational supportability.
• Promote reusable workflow patterns, clear process documentation and effective quality controls.
• Contribute to successful project delivery through effective collaboration, testing and technical support.

• BPM solutions are delivered in accordance with approved requirements, design standards and project timelines.
• Workflows and process models are documented, tested and maintainable.
• Defects and production issues are investigated and resolved within agreed support expectations.
• Automation opportunities are assessed using measurable business and operational benefits.
• Stakeholders receive clear updates regarding progress, risks, decisions and dependencies.
• Solutions support appropriate security, data management, sustainability and quality practices.

• Practical programming or scripting experience using Java, JavaScript or Python .
• Ability to understand existing code, develop application logic and troubleshoot technical issues.
• Ability to use programming skills for workflow automation, integrations, data processing, validation or support activities.

• Experience using more than one of Java, JavaScript and Python.
• Experience developing custom components, connectors, APIs or automation scripts for BPM platforms.
• Experience applying Python or other programming languages to AI-enabled process automation use cases.

• Working knowledge of Oracle and SQL Server .
• Ability to write or interpret SQL queries for data retrieval, validation and troubleshooting.
• Understanding of data relationships, data quality and the impact of data changes on process execution.
• Ability to investigate data-related issues affecting BPM solutions.

• Experience supporting data integrations between BPM platforms and enterprise databases.
• Knowledge of data mapping, transformation and reconciliation.
• Experience applying data governance and data quality practices to automation solutions.

• Ability to understand the deployment, integration and support considerations of BPM solutions in the relevant project environment.

• Experience deploying or supporting BPM, low-code or AI solutions in cloud environments.
• Familiarity with cloud-based integration, monitoring, identity and environment management.
• Experience supporting platform upgrades or migration activities in cloud or hybrid environments.

• Working knowledge of BPM concepts, process automation principles and workflow implementation.
• Experience with BPMN for process modeling.
• Ability to work with platform-specific frameworks and configuration capabilities within BPM tools.

• Experience with Pega , Microsoft Power Platform and Camunda .
• Experience with API integration frameworks, reusable automation components or orchestration patterns.
• Familiarity with AI and machine learning libraries or services used for process automation, where relevant to the role.

• Experience with workflow design and modeling tools such as Microsoft Visio and BPMN .
• Understanding of software development, testing, defect management and release processes.
• Ability to participate in quality assurance and technical documentation activities.
• Ability to work independently and as part of a cross-functional team.

• Experience with Agile or other structured delivery methodologies.
• Familiarity with source control, continuous integration and deployment practices.
• Experience with application monitoring, logging, incident management and performance troubleshooting.
• Experience using process discovery, process analysis or automation assessment techniques.

• Ability to follow applicable security, access control, data protection and environment management requirements.
• Understanding of secure handling of business and process data.
• Ability to identify and escalate security, privacy or access-related risks.

• Experience implementing role-based access controls within BPM or low-code platforms.
• Familiarity with secure API integration, authentication and authorization practices.
• Experience considering privacy, explainability, auditability and human oversight when applying AI to business processes.

• At least 3 of experience in BPM and process automation .
• Proven track record of delivering BPM projects from requirements analysis through development, testing, implementation and support.
• Experience designing and developing BPM solutions that address documented business requirements.
• Experience creating process workflows and models using BPMN or comparable workflow modeling practices.
• Experience collaborating with business, technology, operations, quality assurance and support teams.
• Experience maintaining BPM systems, performing software upgrades, resolving defects and providing technical troubleshooting.
• Experience working with Java, JavaScript or Python and with Oracle or SQL Server.
• Experience with Pega, Power Platform, Camunda or comparable BPM and process automation technologies is relevant to the role.
• Experience in financial services, insurance, banking or another regulated industry is preferred but is not required where candidates can demonstrate equivalent BPM project delivery.
• Alternative pathways may include substantial hands-on experience delivering process automation solutions, technical implementation experience with low-code or BPM platforms, or equivalent professional training in place of a directly related degree.

• Design and develop BPM solutions, process workflows and models using appropriate BPM, low-code, orchestration and integration technologies.
• Collaborate with cross-functional teams through process discussions, requirements sessions, design reviews, technical meetings and delivery planning.
• Produce process models, technical documentation, configured solutions, test evidence, defect fixes and implementation deliverables for assigned projects.
• Make technical decisions within assigned responsibilities, escalate risks and dependencies appropriately, and provide ongoing BPM support, troubleshooting and quality assurance.

• Bachelor’s degree in Computer Science, Business Administration or a related field; equivalent relevant professional experience may be considered.
• At least three years of experience in BPM and process automation, with evidence of delivering BPM projects.
• Professional certification in BPM software or a related automation platform is preferred but not required.
• Training in BPM concepts, BPMN, workflow design, programming, databases or relevant automation technologies is preferred.
• Ongoing professional development is expected to maintain current knowledge of Pega, Power Platform, Camunda, AI-enabled automation, development practices and applicable technical standards.

• Critical thinking and problem-solving: Analyze business and technical issues, identify root causes, evaluate options and implement practical solutions.
• Leadership and teamwork: Contribute effectively to team outcomes, take ownership of assigned work and support knowledge sharing without requiring formal people-management responsibility.
• Communication and stakeholder management: Explain technical concepts clearly to non-technical stakeholders and maintain accurate, timely communication with project teams.
• Adaptability and learning orientation: Respond constructively to changing requirements, platform updates and new t