AVP BSI Agile Product Lead

• Infuse modern software product management principles and practices across BSI to improve customer outcomes and achieve measurable business results, establishing clear role expectations and performance standards for Agile Product Owners (APOs).

• Infuse modern software product management principles and practices across BSI to improve customer outcomes and achieve measurable business results, establishing clear role expectations and performance standards for Agile Product Owners (APOs).
• Support and develop the product discipline by matrix and/or directly managing a team of APOs across BSI, working with value stream leads and circle leads to establish clear role expectations and performance standards, ensuring APOs own the vision, roadmap and measurement of their work against a business outcome.
• Work with SP&E and tech leadership to examine the operating rhythm, ceremonies and governance to ensure the software development process is designed to support a product operating model.
• Support the development of the product vision and multi-year roadmap across BSI’s business circles in partnership with business stakeholders, Value Stream Leaders, and the Senior Leadership Team, providing an integrated view of objectives and key results (OKRs) across all circles.
• Lead the evolution of requirements and discovery practices for the AI era — establishing structured, repeatable approaches to capturing business intent, acceptance criteria, and outcome hypotheses that AI tooling can act on. Drive adoption of AI-assisted techniques across backlog development, user story generation, acceptance test creation, and dependency analysis, while setting quality standards that ensure AI-generated artifacts are business-validated, traceable, and production-ready.
• Drive outcome-oriented prioritization and funding by working closely with SP&E colleagues and Value Stream and Circle Leaders to ensure measurable OKR results and leading budget preparation and management, including OKR definition, prioritization, and initiative scoping.
• Serve as the primary business leader that interfaces with Enterprise Tech & Ops on Product or business related initiatives working in close partnership with the tech PMO on broader SDLC+ work.
• Foster a performance-based culture through coaching, mentoring, and feedback for matrixed associates, while executing on the Software Product Management community of practice for BSI in partnership with the Enterprise SDLC+ leaders that defines roles, standards, and development resources across the organization.
• Build Agile product capability across BSI by identifying gaps, developing an upskilling plan and contributing to overall talent strategy and career pathing for the product function
• Perform other duties as assigned.

• Bachelor’s Degree in Business, Computer Science, Information Systems, or a related field; Master’s Degree or MBA preferred.

• Eight or more years in software product management or product ownership, with at least five years in a leadership role in a large, matrixed organization.

• Experience in a commercial lines or specialty insurance environment, with familiarity with underwriting workflows, policy lifecycle, or distribution systems is a plus.

• Demonstrated experience in scaled Agile frameworks (SAFe, LeSS, or equivalent) with a track record of OKR-based prioritization and outcome-oriented delivery across multiple concurrent product teams.

• Exceptional communication, collaboration, and influencing skills with the ability to present complex information and interact with all levels of the organization.

• Knowledge of emerging AI tools and their application in the software product management lifecycle

• Bachelor’s Degree or equivalent experience.

• Seven years of experience in software product management, product ownership, or a closely related discipline.

• Four years of people management or team leadership experience.

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.