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National Financial Services LLC
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Manager, Training Implementation

Location
Covington, KY
Work mode
On-site
Employment type
Full-time

About the job

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role Are you passionate about bringing learning programs to life and creating meaningful development experiences for associates? As a Learning Implementation Lead, you'll be working with Fidelity Wealth’s Talent & Learning team leading the deployment of impactful learning and talent initiatives and driving seamless learner experiences through our learning technologies. Leveraging your project management, consulting, and communication skills, you'll be coordinating program execution, managing learning systems, and delivering insights that help shape the growth of our associates. Bring your passion for learning and operational excellence to a team dedicated to building talent for the future!

The Expertise and Skills You Bring You bring strong project management, communication, and relationship-building skills, along with the ability to coordinate multiple learning initiatives in a fast-paced environment. You are energized by creating seamless learning experiences, partnering with stakeholders, leveraging data to inform decisions, and driving high-quality execution across learning and talent programs.

Key skills and experience include:

  • Experience coordinating and implementing learning, talent, or development programs from planning through execution.
  • Strong project management skills, including managing multiple priorities, timelines, stakeholders, and deliverables simultaneously.
  • Ability to build collaborative relationships, consult with business partners, and influence outcomes across teams.
  • Experience administering learning technologies, managing learner communications, assignments, audiences, and reporting.
  • Proficiency analyzing data and generating insights to support decision-making, measure program effectiveness, and identify process improvement opportunities.
  • Strong written and verbal communication skills, with the ability to support learner inquiries, troubleshoot issues, and communicate effectively with stakeholders at all levels.
  • Continuous improvement mindset with the ability to adapt to changing priorities while maintaining a high level of accuracy, organization, and attention to detail.

The Team At Fidelity, we believe our greatest asset is our people. The Fidelity Wealth Talent & Learning team is dedicated to building the capabilities, skills, and experiences that enable associates to grow, leaders to thrive, and our business to deliver exceptional outcomes for our customers.

We partner across Fidelity Wealth with business leaders, Human Resources, key stakeholders, and learning professionals to deliver impactful learning and talent development solutions. Through our programs, learning technology, and operational excellence we foster a culture of continuous learning, development, and mobility. By helping associates build critical skills and prepare for future opportunities, we play a key role in growing the capabilities of our associates and supporting Fidelity's long-term success. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Training Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

From National Financial Services LLC's careers page (Workday), checked 4 Nov 2026.

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