General Manager, Sunset
- Location
- New York
- Work mode
- On-site
- Employment type
- Full-time
Skills mentioned
- P&L Management
- Product Strategy
- Team Leadership
- Operations Management
- Customer Success
- AI & Automation
- Data Analysis
- Startup Experience
- Business Growth
- Process Optimization
Picked out of the job description automatically; check the full description for what the employer asks for.
About the job
About Sunset
At Sunset, we’ve helped hundreds of venture-backed startups get through the end-to-end dissolution process, handling all the legal, tax, and operational challenges that come along with it. Over the past 3 years, Sunset has become one of the prominent providers of wind-downs in the startup community, with over 65% of our deals being referred inbound from VC, lawyers, and founders. This business generates millions every year and has endless opportunities for growth and efficiencies.
The Role
As the General Manager of Sunset, you’ll own the full P&L. You’ll be running the product, operations, and client success of the Sunset business as a whole — ensuring we can continue to scale while delivering a world-class customer experience. This role is an extremely rare opportunity to become the de-facto CEO of an already operating, venture-backed startup. You’ll have full autonomy to make the improvements you see fit in order to grow, drive margins, and continue to win in this market.
What You'll Do
- Own the P&L of Sunset
- Define overall strategy and objectives in order to 10X this product line
- Manage current team of 10+
- Improve product, automations, and agentic capabilities in order to reduce manual processes and effort
How You'll Be Measured
- MoM growth in revenue, customer count, and margins
- CSAT, NPS, SLAs, and Trustpilot scoring
- Conversion rates (MQL -> SQL -> Won)
- Automation (ticket volume, deflection)
Required aptitude
- Team: you’re excited about building in-person, 5 days a week, from our office in Dumbo
- World-class: you can demonstrate striving for world-class levels somewhere in your life
- Owner: you’ve been a founder or GM of an entire product-line
- AI-pilled: you build real things yourself with AI (workflows, automations, reporting), rather than briefing someone else
- Experimenter: you’re always testing a new hypothesis vs. being set in your ways and biases
- Data-literate: can read your own results well enough to know what's actually working
Bonus
- Experience marketing/selling to startups
- Familiarity with M&A, distressed assets, legal frameworks
Compensation & Benefits
- $200K-$250K base + annual bonus
- Meaningful equity
- 100% covered medical, dental, and vision
- Unlimited PTO
- Free gym + workout class memberships (via Wellhub)
- $500 desk allowance
- Up to $15,000 relocation bonus where applicable
How We Hire
1. Intro Chat (30 min): mutual fit and interests
2. Deep dive (1hr): deeper dive into your experiences, wins, and challenges
3. Take home project: short project to show how you think and work
4. Onsite (3 hrs): present your project, meet the team, have snacks
5. References -> Offer
From Replay's careers page (Ashby), checked 4 Nov 2026.
How to apply
- Select Apply on replay.ai. It opens Replay's own application form in a new tab, run on Ashby.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Replay will reply to you directly. No real employer asks you for money to apply.
Posted 4 Nov 2026 · checked 4 Nov 2026 · Report this job