Patient Support Technician
- Location
- Saint Joseph Mercy Health System Hospital Campus - Pontiac, Mi
- Work mode
- On-site
- Employment type
- Full-time
About the job
Employment Type: Full time Shift: Night Shift Description: Patient Support Technician (Full-Time Nights 7PM to 7:30 AM) Trinity Health Oakland Hospital | Pontiac, MI Join Trinity Health Oakland Hospital as a Patient Support Technician (PST) and play a vital role in delivering compassionate, patient-centered care. Working collaboratively with Registered Nurses and the interdisciplinary care team, the PST provides direct patient care, supports unit operations, and helps create an exceptional patient experience through Trinity Health's Relationship-Based Care model. Key Responsibilities
• Provide direct patient care under the supervision of a Registered Nurse.
- Provide direct patient care under the supervision of a Registered Nurse.
- Assist patients with activities of daily living (ADLs), nutrition, mobility, comfort, and safety needs.
- Perform basic clinical procedures including vital signs, blood glucose monitoring, EKGs, venipuncture, specimen collection, respiratory care, and dressing changes.
- Support admissions, patient education, and documentation within the electronic health record.
- Coordinate unit activities including scheduling procedures, maintaining patient records, managing communications, and tracking equipment.
- Monitor patient conditions and promptly communicate changes to the nursing team.
- Promote a safe, respectful, and compassionate environment for patients, families, and colleagues.
• High school diploma, GED, or equivalent required.
- High school diploma, GED, or equivalent required.
- Completion of a Patient Care Technician, EMT, or other healthcare certification program with a Medical/Surgical clinical component preferred.
- Current BLS certification required.
- Current Michigan EMT licensure required if applying as an EMT.
- Six months of direct patient care experience within the last five years OR completion of a Medical/Surgical clinical rotation OR successful completion of a Patient Care Technician program with acute care externship.
- Strong customer service, communication, organization, and time management skills.
• Collaborative and supportive team environment
- Collaborative and supportive team environment
- Opportunities for professional growth and development
- Meaningful work that makes a difference in the lives of patients and families every day
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
From IA_MOQUAD01 Genesis Health System's careers page (Workday), checked 4 Nov 2026.
How to apply
- Select Apply on trinityhealth.wd1.myworkdayjobs.com. It opens IA_MOQUAD01 Genesis Health System's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- IA_MOQUAD01 Genesis Health System will reply to you directly. No real employer asks you for money to apply.
Posted 4 Nov 2026 · checked 4 Nov 2026 · Report this job