Customer Service Specialist
- Location
- Los Angeles, CA, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Job Description Job Description: We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, ensuring they receive exceptional service and support. You will be responsible for addressing inquiries, resolving complaints, and providing accurate information about our products and services. Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Resolve customer complaints with empathy and efficiency, ensuring customer satisfaction.
- Provide detailed information about products and services to assist customer decision-making.
- Maintain accurate and up-to-date customer records in the database.
Qualifications Requirements
- Proven experience in a customer service role or related field.
- Excellent verbal and written communication skills.
- Strong problem-solving skills with a patient and empathetic approach.
- Ability to handle stressful situations calmly and professionally.
- Proficiency in using customer service software and CRM systems.
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
From Alphabe Insight Inc's careers page (SmartRecruiters), checked 5 Nov 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Alphabe Insight Inc's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Alphabe Insight Inc will reply to you directly. No real employer asks you for money to apply.
Posted 5 Nov 2026 · checked 5 Nov 2026 · Report this job
