OSA (Reception)

We are looking for an experienced and dependable OSA (Reception) to support daily office services operations for a client site in New York, New York. This is a Contract position that combines front-desk support with copy, scanning, mail, and general back-office coordination in a corporate environment. The ideal candidate brings strong customer service instincts, handles time-sensitive requests with care, and maintains accuracy while working across multiple service areas.Responsibilities:• Manage reception coverage by greeting visitors, answering multi-line phone calls, and directing inquiries with courtesy and efficiency.• Process incoming and outgoing mail, packages, and internal deliveries while maintaining accurate service records and tracking information.• Complete copy, print, scan, and document production requests by reviewing instructions carefully and preparing work according to established service standards.• Confirm that all job requests are properly documented before starting assignments and organize tasks based on urgency and committed turnaround times.• Monitor workflow throughout the day, communicate promptly about changing priorities or deadlines, and escalate issues when additional support is needed.• Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly.• Check finished work for quality, accuracy, and completeness, and contribute to maintaining high service standards across the team.• Handle confidential materials with discretion and follow both company and client-site procedures for security, safety, and appropriate conduct.• Support additional office services needs such as intake, hospitality, facilities coordination, or audio/visual assistance as business demands require.