Learning Management Systems Specialist

• Manage learning data, documentation, configurations, courses, campaigns, programs, pathways, and content within Workday Learning.

• Manage learning data, documentation, configurations, courses, campaigns, programs, pathways, and content within Workday Learning.
• Support LMS administration activities, including EIB uploads, offering scheduling, audience management, content updates, and access management.
• Monitor data quality and ensure compliance with established learning governance standards.

• Identify, recommend, and implement improvements to learning processes, tools, workflows, and user experience.

• Identify, recommend, and implement improvements to learning processes, tools, workflows, and user experience.
• Partner with HRIS to optimize Workday Learning functionality and support testing, validation, deployment, and integrations.
• Analyze recurring issues and define sustainable solutions that improve efficiency, scalability, and best practices.

• Partner with HR, business leaders, and learning stakeholders to understand needs and provide guidance on learning solutions, system capabilities, and best practices, building the Global learning community.

• Partner with HR, business leaders, and learning stakeholders to understand needs and provide guidance on learning solutions, system capabilities, and best practices, building the Global learning community.
• Act as a trusted advisor for Workday Learning questions and lead office hours or stakeholder engagement sessions.

• Support the creation and maintenance of learning programs, development pathways, campaigns, and digital learning content using tools such as Synthesia.

• Support the creation and maintenance of learning programs, development pathways, campaigns, and digital learning content using tools such as Synthesia.
• Collaborate with content owners, certified practitioners, and the Culture and Talent Development team to manage learning experiences and initiatives.

• Develop reports and dashboards using Excel, Power BI, and Workday reporting capabilities to support learning decisions.

• Develop reports and dashboards using Excel, Power BI, and Workday reporting capabilities to support learning decisions.
• Analyze learner engagement, completion rates, campaign effectiveness, and trends to provide recommendations for improvement.

• Maintain learning-related SharePoint sites, documentation, job aids, FAQs, and communications on system updates or changes.

• Maintain learning-related SharePoint sites, documentation, job aids, FAQs, and communications on system updates or changes.
• Support HR Help Desk activities related to learning and development employee and stakeholder inquiries.

• Lead and support projects related to learning systems, learner experience, process improvement, and adoption of new tools or solutions.

• Lead and support projects related to learning systems, learner experience, process improvement, and adoption of new tools or solutions.
• Coordinate activities across HR, HRIS, and external vendors when required.

• Bachelor's degree preferred in Human Resources, Business Administration, Learning & Development, Organizational Development, or a related field.

• Bachelor's degree preferred in Human Resources, Business Administration, Learning & Development, Organizational Development, or a related field.

• 3-8 years of experience in Workday Larning Management systems.

• 3-8 years of experience in Workday Larning Management systems.
• Experience with HR technologies, learning systems, enterprise platforms.
• Experience driving process improvements or participating in system projects is highly desirable.

• Strong analytical and problem-solving skills, with a continuous improvement mindset and ability to challenge existing processes constructively.
• Strong stakeholder management, communication, organization, project coordination, documentation, and knowledge management skills.
• Ability to work independently and collaboratively across global teams, balancing operational details with broader business objectives.
• Proficiency with Excel, technical aptitude to learn new systems quickly, and interest in developing a career within Learning & Development and Talent Development.