GSB Solutions
From company careers site
Enginner Support L2 USA kansas
- Location
- Salina, Kansas, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Estamos en búsqueda de un Support Engineer L2 para brindar soporte técnico de segundo nivel a usuarios finales y entornos corporativos. La persona será responsable de la resolución de incidentes, implementación de hardware y software, administración de dispositivos y soporte de infraestructura tecnológica, garantizando altos niveles de servicio y satisfacción del cliente.
Support Engineer – Main Responsibilities
- Provide full-time technical support for long-term projects, Monday through Friday.
- Execute IMAC activities (Install, Move, Add, and Change) for IT hardware and software assets.
- Work within ITIL and Agile environments, ensuring compliance with SLAs and ticket management processes.
- Deploy and manage software packages using Microsoft SCCM.
- Perform manual software installations, upgrades, troubleshooting, and issue resolution.
- Prioritize and manage multiple support requests in a fast-paced environment.
- Provide technical support for laptops, printers, mobile devices, and related peripherals.
- Troubleshoot and support network connectivity issues, including LAN, Wi-Fi, and VPN environments.
- Manage, configure, and support email accounts and messaging services.
- Maintain accurate documentation of incidents, service requests, and technical procedures.
- Collaborate with internal teams and end users to ensure efficient resolution of technical issues and high customer satisfaction.
From GSB Solutions's careers page (Recruitee), checked 7 Nov 2026.
How to apply
- Select Apply on gsb.lat. It opens GSB Solutions's own application form in a new tab, run on Recruitee.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- GSB Solutions will reply to you directly. No real employer asks you for money to apply.
Posted 6 Nov 2026 · checked 7 Nov 2026 · Report this job