Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to join our team in San Ramon, California. This permanent, on-site position supports the complete receivables cycle, from invoice creation through payment posting and collections follow-up. The ideal candidate brings strong business-to-business receivables experience, a sharp eye for detail, and the ability to work across finance, operations, and sales to keep accounts accurate and cash flow on track.Responsibilities:• Generate customer invoices using contract terms, service milestones, and delivery timelines to ensure timely and accurate billing.• Maintain account records in NetSuite, including customer details, payment terms, tax settings, and supporting documentation.• Post and reconcile incoming payments received through ACH, wire transfers, checks, and credit cards, while investigating unapplied or mismatched transactions.• Manage past-due accounts by reviewing aging activity, sending follow-ups, escalating issues when needed, and helping drive resolution of outstanding balances.• Partner with internal teams and customers to research billing discrepancies, issue adjustments or credit memos, and resolve disputes efficiently.• Perform accounts receivable reconciliations against the general ledger and provide support for month-end close activities and audit requests.• Review credit-related information, contribute recommendations on payment terms, and assist with decisions involving payment plans, credit holds, or write-offs.• Prepare recurring reporting on receivables status, collection progress, and cash expectations, while identifying accounts that may present payment risk.• Help improve efficiency by supporting automation of invoicing, reminders, collection workflows, and electronic payment adoption.• Use available technology and process improvement tools to strengthen cash application accuracy, streamline dispute handling, and enhance customer communication.