Senior Associate IS Engineer – Storage & Backup Operations
- Location
- India - Hyderabad
- Work mode
- On-site
- Employment type
- Full-time
About the job
Career Category Information Systems Job Description About the role: Role Description: Amgen is seeking a Senior Associate Storage & Backup operation Engineer who, along with daily systems management tasks, will support Infrastructure Operations, having primary responsibility for activities related to ongoing Enterprise Storage & Backup support, automation, configuration, and operations management. While responsible for ongoing improvement of processes and applying best practices for the environment, the incumbent Sr Associate will work on Storage & Backup related technologies that will be introduced into the Amgen environment containing NetApp, Isilon, Rubrik & Netbackup Technologies. Please note, this is an on-site role based in Hyderabad. Roles & Responsibilities:
• Support the Operations lead in the support, delivery, and continuous improvement of the technology services • Ensures services are aligned with the key principles of service ownership which includes - meeting the needs of the business, scalability, compliance, reliability, resilience & security • Assist Service Owner and Architect in detailed resource planning for vendors and IT teams based on the prioritized project list • Perform necessary storage & backup infrastructure maintenance in accordance with Dell, NetApp & Rubrik best practices and Company Change Management policies • Contribute to SOP & Runbook Design, Development, and ongoing updates • Contribute to ongoing recommendations and best practices in Business Continuity, Migration, High Availability, Backup, Recovery, and Archiving • Investigate and resolve storage & backup related technical issues. Participate in rotational 24x7 On-Call Support at the SME level and assist/lead Root Cause Analysis reviews • Handling and monitor data replication, using Dell, NetApp & Rubrik replication technologies within strong understanding of RPO/RTO compliance parameters · Help build AI-agentic solutions and flows to automate manual storage and backup tasks using skills on Powershell, Python, REST APIs and preferably over ServiceNow workflows · Work directly with users to resolve support issues within product team responsibilities Basic Qualifications:
• Master’s degree and 3/3+ years of Information Systems ie. Storage, Backup and/or Java Hosting/Web Hosting/Linux administration & one or more of Ansible, Python, Bash scripting or
- Master’s degree and 3/3+ years of Information Systems ie. Storage, Backup and/or Java Hosting/Web Hosting/Linux administration & one or more of Ansible, Python, Bash scripting or
- Bachelor’s degree and 5+ years of Information Systems ie. Storage/Backup and/or Java Hosting/Web Hosting/Linux administration & one or more of Ansible, Python, Bash scripting, or
- 5+ years’ experience with NetApp, DellEMC Isilon and DR/BCM replication technologies
- 3+ years’ experience in on-prem storage, backup and archiving solutions, and off-premise public cloud backup, archiving, and DR solutions (preferably AWS else Azure)
- 2-3 years’ experience handling backup/data protection technologies, preferably Rubrik and its replication cluster setup
- Demonstrated hands-on experience with installing and managing NetApp and DELL Isilon with local and remote replication using SyncIQ, Snapmirror & Snapvault
- Proficiency in Provisioning, Configuring and Administering zero RPO and low RTO for enterprise mission critical applications
- Good understanding of S3 protocol, buckets, objects, versioning, lifecycle and object-lock/WORM concepts.
- Basic experience in operating access management, ILM policies, including copy placement, retention, replication, and erasure codes
- Familiarity with StorageGRID networking: admin/grid/client networks, DNS, load balancers, certificates, firewall ports, and endpoint configurations
- Ability to troubleshoot with appropriate storage management tools complex database performance and trend analyzing issues
- Good scripting skills with data-driven problem solving and analytical skills
Professional Certifications (preferred):
- NCDA (NetApp Certified Data Administrator, ONTAP)
- Rubrik Certified System Administrator (RCSA)
Preferred Infrastructure Skills and operations experience:
• Demonstrated experience as part of a high-performance team, skilled in persuasion, and negotiation of critical issues, along with a background of solid systems administration processes and procedures • Collaborate with Infrastructure teams and Business Units to build strong solutions that meet the requirements Demonstrated experience with Windows/UNIX/Linux Operating systems • ITIL experience and managing regulated systems within Life Sciences sector is a plus • Working knowledge of Application Server Clustering and HA configurations • Good grasp of TCP/IP networking fundamentals Soft Skills: · Excellent troubleshooting and analytical abilities · Strong communication skills, both written and verbal · Ability to work in a fast-paced environment · Strong organizational and time management skills · Problem-solving and critical thinking capabilities · Team collaboration and knowledge sharing · Adaptability to changing priorities and technologies
• Ability to follow procedures accurately.
- Ability to follow procedures accurately.
- Willingness to learn and grow.
- undefined Shift Information:
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From 1074 Amgen Technology Pvt Ltd.'s careers page (Workday), checked 31 Oct 2026.
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Posted 2 Oct 2026 · checked 31 Oct 2026 · Report this job