Maintenance Coordinator

Location

The Merc - 1800 Main Street Business

We believe home is more than a place to live. It’s where life happens; connections are made, and communities grow. That’s why we’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary The Maintenance Coordinator provides operational and administrative support to the General or Property Manager and Maintenance Lead(s) for assigned communities; coordinates, enhances and maintains positive resident relations with primary focus on maintenance support; coordinates oversight of building operations, including ordering supplies, walking units, scheduling apartment turnover, assigning and managing turnover contractors; monitors workorder system to ensure customer satisfaction; monitors regulatory compliance and company policies and procedures related to property management.

Essential Job Functions

• Enhance Resident Relations: Fosters good tenant relations by managing requests/complaints. Receives tenant services requests and takes appropriate action to resolve issues. Manage resident service using property management systems, directing inquiries as required to the appropriate building operations departments. • Order supplies as directed by Maintenance Lead(s). • Schedule external vendors as directed by Maintenance Leads(s). • Take a leading role in the facilitation of apartment turnover scheduling with both internal staff and external vendors. • Manage vendors and vendor logs such as pest control log. • Maintain a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests. • Maintain working knowledge of leasing policies and procedures and performs functions related to lease renewal on occasion as needed. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Makes follow-up calls, sends follow-up literature, and pursues rental status. • Conduct move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high-quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections. • May prepare purchase orders, code and assist with process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries. • Complete all other tasks and duties assigned by manager. • Adhere to and support our Policies, Mission, Vision, Values, and Safety Standards. Education A High School Diploma/GED is required. Additional education and training preferred.

Requirements

The Benefits of Working at LyvWell:

Benefits designed to help you grow, thrive, and live well.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.