Spa Coordinator
- Location
- Phoenix, AZ
- Work mode
- On-site
- Employment type
- Full-time
About the job
*Schedule will vary. Weekends and holidays required.
Why The Global Ambassador:
- Competitive compensation
- Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
- Paid time off eligibility for those working 32+ hours per week
- A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.
Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List , The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.
What You’ll Do
- Coordinate and manage all wellness and spa appointments, ensuring a seamless and elevated scheduling experience for guests and members
- Enhance the overall wellness experience by maintaining a calm, professional, and welcoming spa environment
- Serve as a primary point of contact for guests and members, responding to questions, requests, and concerns with care and attentiveness
- Handle sensitive guest and staff matters with discretion, diplomacy, and confidentiality
- Support retail operations by assisting with product selections and processing purchases
- Accurately process payments for spa services and retail transactions
- Perform opening and closing duties while maintaining organization and operational standards
- Demonstrate a genuine passion for wellness and a commitment to delivering exceptional guest and member experiences
Qualifications
- Previous experience in a spa, resort, or hospitality setting preferred
- Strong verbal and written communication skills with the ability to engage both internal teams and guests
- Exceptional customer service mindset with a calm, professional approach
- Proficiency with computers and scheduling systems; Book4Time experience preferred
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment
- Previous retail experience with the ability to assist guests confidently
- Professional appearance, discretion, and enthusiasm for wellness and guest experience
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
Pay Range $20.50 — $20.50 USD
From The Global Ambassador Hotel's careers page (Greenhouse), checked 9 Nov 2026.
How to apply
- Select Apply on job-boards.greenhouse.io. It opens The Global Ambassador Hotel's own application form in a new tab, run on Greenhouse.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- The Global Ambassador Hotel will reply to you directly. No real employer asks you for money to apply.
Posted 9 Nov 2026 · checked 9 Nov 2026 · Report this job