Senior, Direct Stores Labor Optimization and Operations - Converse

The annual base salary for this position ranges from $87,700.00 in our lowest geographic market to $173,300.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience. Information about benefits can be found here .

WHO YOU’LL WORK WITH This role sits within Direct Stores operations, partnering cross-functionally to strengthen workforce planning, labor management, and store execution. The team connects labor insights, operational programs, tools, and processes to help stores improve productivity and deliver against business priorities.

WHO WE ARE LOOKING FOR Converse is looking for a highly analytical, agile operator who can turn complex labor and staffing data into clear recommendations that improve store performance. This person brings experience in labor planning, workforce management, and store operations, along with the judgment to balance analytical rigor with day-to-day execution. They are comfortable managing multiple priorities in a fast-moving environment and can move fluidly between forecasting, reporting, systems administration, process improvement, and operational initiatives. Strong communication and cross-functional collaboration are essential. The ideal candidate brings advanced Excel capabilities, builds useful reporting and dashboards, identifies meaningful trends, and translates data into action. They approach governance and compliance with discipline while looking for smarter ways to improve processes and productivity.

WHAT YOU’LL WORK ON You’ll help optimize how stores plan and manage labor while supporting operational programs that strengthen execution. You’ll combine forecasting, reporting, analysis, systems administration, and cross-functional partnership to improve productivity and give store teams the insights and operational support they need.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form .

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