Team Member

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview* Managed Implementation provides fulfillment services for clients that purchase Treasury Roles involve are Intake Specialists which involve doing assignment for Treasury products and Centralized Inline QA which involves doing Inline Audit on Treasury Products. Managed Implementation comprises of: Intake Specialist – This role includes creation of packages as necessary, locating documents required & assignment of packages to onshore & offshore Implementation Advisors according to the scoping tool Centralized Inline – The role involve to perform Inline Audit for High Risk Treasury product for Commercial and Large Corporate Clients. Express: Responsible for end to end implementation of Treasury Products for commercial and corporate clients, product such as ACH, ARP, Cash Pro and Lock Box. Which involves legal document collection, making product documentation work with sales and client executives over emails.

Job Description* The associate will report to an FLM · Understand, interpret and implement the instructions mentioned on Treasury requests sent by sales · Manage regular conversations through emails & online chats with onshore & offshore teams · Provide resolution to the status requests and queries from internal customers · Deliver and manage individual targets and contribute towards process metrics · Making legal and product documentation · Taking the ownership end to end processing of the transaction, do a regular follow ups with client and sales partners till the transactions is completed.

Requirements* Education* Graduation in any of the stream Certifications If Any “Treasury Products

Responsibilities* · Transaction processing · Maintaining UpToDate status of the each open transactions · Adherence to the process procedures and daily desk routines- “Zero tolerance”

Requirements* Education* Certifications If Any

Experience Range* 0 to 1 Year

Foundational skills* · Treasury products knowledge · End to end banking knowledge · Understand, interpret and implement the instructions mentioned on Treasury requests sent by sales · Manage regular conversations through emails & online chats with onshore & offshore teams · Provide resolution to the status requests and queries from internal customers · Deliver and manage individual targets and contribute towards process metrics · Excellent Communication & Interpersonal skills – Written and verbal as the employee need to communicate with client directly through emails. · Eye for detail - Need to be more smart/sharp enough to identify correctness of the legal documentation of the client. · Should be a team player

Desired skills

Work Timings* 06:30pm to 03:30am 08:30pm to 05:30am

Job Location* Hyderabad