Product Specialist Mg Spinel Bricks (Thermal Sales)

Purpose of the Role The Product Specialist – Magnesia Spinel Bricks will act as a link between Customer, NPD and Operations teams, manage the technical lifecycle, market positioning, and application support for Magnesia-Spinel Bricks used in cement applications. The role requires deep product knowledge, customer interfacing skills, and cross-functional collaboration to drive product performance, development, and commercial success. Job Responsibilities (KRA)

• Provide technical support on Magnesia spinel brick performance in various applications such as Cement kiln. • Work closely with customers, sales, and application teams to optimize refractory selection and installation practices. • Support in product trials, troubleshooting, failure analysis, and post-mortem evaluation at customer sites. • Collaborate with NPD and manufacturing for product development, formulation improvements, and product positioning. • Maintain and update product documentation including Product Data Sheets (PDS), application guidelines, and comparison charts. • Conduct competitor benchmarking and support product portfolio rationalization. • Deliver technical training for internal teams and customers on Magnesia spinel product line and usage best practices. • Contribute to strategic discussions on material cost control, sourcing alternatives, and product performance KPIs. • Support pricing, proposal preparation, and commercial discussions from a technical perspective Job Requirements (KPI) Educational Qualification: