Systems Analyst
- Location
- Coppell, TX (Corporate)
- Work mode
- On-site
- Employment type
- Full-time
About the job
Job Description:
At Dave & Buster's, this role supports and configures Store Operations IT systems using established standards and procedures, with guidance for unfamiliar, high-risk, or cross-system work.
You will be outstanding in this role if
- You build platform and domain knowledge while working within defined procedures and review controls.
- You demonstrate accuracy, reliability, service orientation, learning, and sound escalation.
- You communicate clearly and collaborate across business and technology teams.
Day in the life
- Complete assigned configuration, data maintenance, testing, validation, and documentation.
- Resolve known support issues, gather evidence, and escalate appropriately.
- Maintain accurate change, configuration, issue, control, and procedure records.
- Participate in releases, deployments, audits, upgrades, and user acceptance.
- Follow approved configuration, access, security, and change controls for assigned POS, payments, ordering, and amusement applications.
- Coordinate configuration accuracy, release impacts, and service restoration with business stakeholders, IT partners, and vendors.
- Configure and validate menu items, pricing tiers, POS screens, kitchen routing, and related business data as assigned; audit accuracy and resolve discrepancies.
- Support store deployments, workstation and payment-device validation, implementation readiness, and stabilization within the role's scope.
- Perform other duties and responsibilities as assigned.
Education Experience and Required Skills
- Strong analysis, troubleshooting, documentation, and collaboration; equivalent education, technical training, certification, and experience are accepted.
- Demonstrated application configuration, incident analysis, testing, change control, and documentation skills at the scope described above.
- Hospitality, entertainment, POS, or payments experience preferred; Oracle Hospitality Simphony experience valuable for POS assignments.
WHAT’S IN IT FOR ME?: Dave & Buster’s / Main Event is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.
- Exclusive discounts on food and games at D&B & Main Event.
- Paid Time Off (PTO) that increases with tenure.
- 11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
- Medical, dental, vision and voluntary benefits Part Time/Full Time benefits available Sub Benefits:Livongo, SurgeryPlus, and Telehealth benefits
- 401k with company match following 6 months of employment.
- Buster’s Legacy Fund (Support Team Members during difficult Times)
- Employee Assistance Program (EAP) Offerings.
- Work out facility on-site.
- Employee Power Card | Free Video Games.
We work hard, play hard and have FUN!
Salary Range: 67000 - 90000
We are an equal opportunity employer and participate in E-Verify in states where required.
From Dave & Buster's Management Corporation, Inc.'s careers page (Workday), checked 10 Nov 2026.
How to apply
- Select Apply on daveandbusters.wd1.myworkdayjobs.com. It opens Dave & Buster's Management Corporation, Inc.'s own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Dave & Buster's Management Corporation, Inc. will reply to you directly. No real employer asks you for money to apply.
Posted 10 Nov 2026 · checked 10 Nov 2026 · Report this job